An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary Under the direction of the Director of Operations, the Warehouse Operations Manager is responsible for managing the day-to-day operations of a newly established reverse logistics warehouse supporting a key strategic customer. This role is accountable for ensuring operational performance, customer satisfaction, and budget targets are achieved within a 24/7, single-client environment.

As the primary point of contact for the customer, the Warehouse Operations Manager will play a critical role in managing ongoing communication, resolving issues, and maintaining a high level of service in a rapid-paced and demanding environment.

This is a unique opportunity to support the launch and development of a new operation, including building processes, contributing to operational design,



and participating in hiring and developing the team. The role requires a hands‑on, self‑directed leader who can operate independently while collaborating with on‑site transportation teams in a shared facility.

The operation is a smaller‑scale warehouse (~16,000–17,000 sq ft) with approximately 20 employees across multiple shifts.

Schedule: Schedule can vary. Mon - Fri, 40+ hours

What you will do

Act as the primary point of contact for the customer, managing day-to-day communication, resolving issues, and ensuring a high level of customer satisfaction

Lead, coach, and develop a team of supervisors and warehouse staff across a 24/7 operation

Support the startup and ongoing development of the operation, including establishing processes, workflows, and best practices

Participate in the hiring, onboarding, and structuring of the warehouse team, including selection of supervisory staff

Manage labour planning, scheduling, and performance to meet operational and financial targets

Monitor KPIs and drive continuous improvement to achieve productivity, service, and cost objectives

Collaborate with on-site transportation and terminal teams to ensure alignment and smooth execution within a shared facility

Oversee daily warehouse activities including receiving, sorting, staging, and shipping of returned pallets, totes,



and other reverse logistics materials

Ensure compliance with company policies, safety standards, and regulatory requirements

Support inventory oversight and accuracy within a primarily manual operation, transitioning to system-supported processes over time

Contribute to the future implementation and optimization of a Warehouse Management System (WMS)

Manage budget responsibilities including labor, supplies, and operational expenses to meet P&L; targets

Foster a positive team environment with strong communication and engagement

What you’ll bring

3–7 years of experience in warehouse, distribution, or logistics operations; 3PL experience

Previous experience in a supervisory or leadership role, with a track record of developing teams

Strong customer-facing experience, with the ability to manage high‑expectation clients

Experience working in fast‑paced, evolving, or startup environments is highly preferred

Demonstrated ability to work independently, take initiative, and operate as a self‑starter with minimal on‑site leadership support

Strong problem‑solving skills with the ability to make decisions and adapt quickly in a dynamic environment

Familiarity with warehouse operations including shipping, receiving, and material handling

Experience with WMS systems

Financial acumen, with exposure to budgeting, cost control, or P&L; management

Knowledge of health & safety regulations and best practices

Proficiency with MS Office (Excel, Outlook, Word, PowerPoint)

Strong communication skills (verbal and written), with the ability to interact effectively at all levels

Customer‑centric

📌 Warehouse Operations Manager (Winnipeg)
🏢 Canada Cartage Group
📍 Winnipeg