Lead retail operations through opening, closing, staff supervision, cash management, and customer service during an assigned shift.The Retail Experience Lead oversees daily store operations and maintains product presentation. This position guides employees, reinforces policies, and supports sales strategies. It also serves as a knowledge resource while escalating employee issues and customer complaints to store managers.Key Responsibilities:Open and close the store while activating alarmsSupervise staff and assist cashiers during assigned shiftsMaintain store appearance, product presentation, and front-of-house organizationSupport onboarding, training, and continuous employee educationEscalate employee issues and customer complaints to managersRequirements:Two years of retail industry experienceHigh school diploma or GED requiredExperience across customer service responsibilitiesCash management and security alarm familiarityProvincial Cannabis Certification and explicit criminal recordApply retail leadership, operational oversight, cash management, and customer service skills as a Retail Experience Lead.

📌 Retail Operations Shift Lead (Edmonton)
🏢 Pop's Cannabis
📍 Edmonton