Job Title: Pharmacy Assistant Specialty
Location: 2915 Argentia Rd, Mississauga
Employment Type: Full-time
Reason for Vacancy: Replacement
Work Arrangement: On-site
Department Name: Pharmacy Operations
Pay Typed: Hourly
Pay Range: $21 to $24
Work Week: 40 hours
Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.
About Us Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and qualified expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.
Job Summary The Express Scripts Canada Pharmacy, with regional services across the country is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications. Our Mississauga Pharmacy Location is seeking a Pharmacy Assistant, Specialty that provides meaningful support at the right time to our members for better health and peace of mind.
Essential Functions Investigate/solve/respond to the reason for the communication,



including but not limited to prescription transfers, refill requests, payment solutions, and shipment tracking.
Communicate and follow-up with pharmacy providers and prescribers on regarding patient care
Gather information to create and maintain patient medication profiles
Escalate complex situations as necessary
Qualifications 2 years of relatable experience, preferably in a pharmacy setting
Proficient in Kroll software
Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook)
CRM experience is preferable but not required
Excellent written, verbal and oral communication skills,
Team player with the ability to work independently
Strong customer service focus
Strong work ethic and positive attitude is a must
Strong interpersonal skills with ability to work independently with minimal supervision
Flexible to situations and adaptable to change
A thorough understanding of quality assurance and delivery of service excellence
Excellent organizational skills, effective time management, and the ability to shift priorities working within established timelines
Demonstrates initiative (learn processes and procedures, various benefits)



and displays self-motivation to grasp new concepts quickly
Results-oriented paying attention to detail
Ability to multi-task
Bilingualism (English and French) is an asset
Why Join Us Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs
Pre-Employment Requirements All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy . Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona fide occupational requirement. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.
Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.
NOTE: Internal candidates should apply before November 12, 2026.
Express Scripts Canada is a Cigna company
Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the

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📌 Pharmacy Assistant Specialty - Express Scripts Canada (Ontario)
🏢 Cigna
📍 Ontario