Support Bethany Care Society users in Calgary through Windows troubleshooting, network support, and responsive technical service. Work full time Monday to Friday.
As a Systems Support Analyst, you will provide first and second level support across the organization. Your work covers computers, software, accounts, printing, productivity tools, networking, and business applications. You will also support infrastructure reliability and IT service efficiency.
Key Responsibilities: Provide first and second level technical support
Diagnose desktop, laptop, printer, network, and application issues
Manage requests and maintain accurate resolution records
Support servers, switches, wireless networks, VPNs, and firewalls




Administer Microsoft Active Directory accounts and access
Requirements: Degree or technical diploma with equivalent relevant experience
Two to three years supporting and administering IT systems
Experience with Windows devices, peripherals, and Microsoft Active Directory
Experience supporting enterprise networks and virtualized environments
Robust customer service, communication, and troubleshooting abilities
Apply systems support expertise, infrastructure knowledge, and customer service skills at Bethany Care Society in Calgary.

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📌 Systems Support Analyst Calgary (Alberta)
🏢 Bethany Care Society
📍 Alberta