Bilingual Payroll Banking Support Representative (Ontario)

Bilingual Payroll Banking Support Representative (Ontario)

11 Nov
|
TEKsystems
|
Ontario

11 Nov

TEKsystems

Ontario

Support payroll and banking clients bilingually from Dartmouth or Etobicoke in a hybrid Financial Services Representative contract. French and English fluency are essential.
This representative supports internal and external clients through a centralized Financial Services Call Centre. You will address banking, payroll, company-level tax, and time-sensitive service inquiries. The work includes inbound calls, outbound calls, email, and chat, with approximately 75% of requests arriving inbound.
Key Responsibilities: Provide French and English support by phone, email, and chat
Resolve banking, payroll, and company-level tax inquiries
Coordinate payroll exceptions, stop payments, and deposit recalls
Prioritize urgent refunds, payrolls, and direct-deposit matters




Process requests under policies, requirements, and partner procedures
Requirements: Fluency in written and verbal French and English
One to three years in call centre or high-volume service
Banking, payroll, financial services, or accounting experience preferred
Ability to work onsite three days weekly
Robust communication, accuracy, and problem-solving skills
Apply bilingual client-service expertise to payroll, banking, tax inquiries, and first-call resolution in this hybrid representative contract.

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📌 Bilingual Payroll Banking Support Representative (Ontario)
🏢 TEKsystems
📍 Ontario

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