Status: This is a full-time, 12-month contract with the possibility of extensionSchedule: Monday- Friday, evening hours required.Location: Primary Care Network Wellness Centre at#4000, 1800 194 Avenue SE; Calgary, ABReports to: Program ManagerPositionSummaryThe Medical Office Assistant (MOA) is the first point of contact for patients and is responsible for greeting and assisting them, booking appointments, managing incoming calls and multidisciplinary team schedules. This position is key to smooth and efficient clinic operations and supports this by relaying information related to patient appointments, referrals, follow up tasks and data entry.This position is ideal for someone who thrives in a dynamic environment and enjoys working with diverse teams. The MOAs play a vital role not only in supporting a busy family physician clinic but also in assisting with the broad range of programs offered to patients through SCPCN.WhatDoes the Role Do?General administrative and clerical duties, including reception, operating a multiline phone system, and appointment booking/follow-upNavigate patient phone calls and validate patient informationProcess referrals and schedule appointments for patientsDistribute paperwork/screening tools to patients at time of appointmentPrepare private medical billing to patients and third partyReceive and distribute incoming correspondence (mail, email, faxes and other)Complete office tasks such as copying, data entry,



couriers and mailFunction as a preceptor and mentor for practicum placement students provided through learning institutionsAssist in the clinic with patient care within the MOA scope of practicePerform additional duties as requiredWhoShould Apply?High School DiplomaMedical Office Assistant or Administration certification is requiredPrevious experience in a medical office environment within the last five years is preferred2+ years previous MOA experience preferredWorking knowledge of medical terminologyPrevious experience with medical billing and electronic medical records preferredProficiency with CHR EMR preferredWhatWill Help You Succeed?Knowledge and experience with basic computer skills and Microsoft Office, with strong data entry skills, consistently delivering quality work with accuracyStrong interpersonal and verbal and written communication skillsPatient focused orientation and commitment to providing quality servicesStrong multi-tasking, time management, and organizational skills with the ability to prioritize workload to meet demands of a quick paced, energetic clinic environmentTeam-oriented with demonstrated ability to develop productive working relationships and partnerships with key internal and external stakeholders and balance diverse and occasionally conflicting stakeholder interestsStrong attention to detailSelf-motivated and self-directed with a demonstrated ability to work with minimal supervisionAbility to work in a confidential capacity with a high level of professionalism and emotional intelligence (EI)Positive, professional attitude with demonstrated ability to function effectively as a member of an interprofessional team, demonstrated reliability and dependability,



and ability to adapt, be flexible and work in an ever-evolving team environment.Resourcefulness in problem solving (solution focused)WorkingConditionsNormal office and clinic environmentEvening hours required one day a week.Two supervisory references requiredCriminal backgroundand vulnerable sectorcheck requiredWhyWork At SCPCN?It takes anoutstanding team to deliver exceptional care.Hello, we'rethe South Calgary Primary Care Network. We are change makers, innovators andcommunity builders. We are a uniquely Alberta approach to primary caredelivery. We are a group of interprofessional teams and need you to be part ofthe movement to bring innovative primary health care programs and services tothe residents of south Calgary.Establishedin February 2006, the South Calgary Primary Care Network (SCPCN) includes theareas south of Anderson Road to the southern, western, and eastern city limits.Employees of the SCPCN enjoy a comprehensive total compensation package that includes:Health, vision, and dental benefitsHealth spending/wellness accountGenerous vacation, sick and flex daysFree parking available at siteThe SCPCN culture is defined by 5 core values: Innovation,accountability, integrity, collaboration and wellness. They provide afoundation on which we perform work and conduct ourselves. Our mission is tobuild healthier communities in south Calgary through the evolution andtransformation of primary care in collaboration with our wellness partners.Are youready to join us lead optimal personal and community wellness nowand into the future?We thank all candidates for applying, however only short-listed candidates will becontacted for an interview.

📌 Medical Office Assistant - Contract (Calgary)
🏢 Startdate
📍 Calgary