Coordinate customer orders for Veolia through delivery, using proactive communication, detailed documentation, and cross-functional collaboration. This customer-facing role reports to the Plant Manager.
As an Administrative Assistant, you will manage standard, complex, and key account orders in a manufacturing workplace. The work involves coordinating production scheduling, monitoring fulfillment, handling inquiries, and resolving escalations. You will also support billing, data integrity, process improvements, and team mentoring.
Key Responsibilities: Process customer orders accurately and efficiently in the system
Coordinate production scheduling and prioritize urgent requests
Communicate order status and potential issues proactively
Manage inquiries, escalations,



and customer concerns professionally
Monitor progress and address fulfillment delays or complications
Requirements: Bachelor’s or associate degree, or equivalent experience
Three to four years’ professional manufacturing experience
Strong computer, math, and problem-solving skills
Excellent verbal and written communication abilities
Salesforce, chemical industry, or SAP experience preferred
Bring order coordination, customer communication, and problem-solving skills to Veolia’s manufacturing operations and customer service processes.

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📌 Administrative Assistant Order Management (Alberta)
🏢 Veolia
📍 Alberta