Deliver personalized member and client support as a full time, on-site Advisory Agent with Desjardins. Use French and digital expertise daily.
As a member and client experience advisory agent, you welcome people, listen to their needs, and support financial empowerment. You advise on financial products, services, and distribution channels while opening accounts and processing transactions. You identify business opportunities and refer specialized needs to colleagues. You also promote digital solutions, explain technological tools, and support prevention and safety. The position requires French, customer focus, effective communication, and at least three years of relevant experience.
Key Responsibilities: Welcome members and clients while addressing their financial needs
Advise on products, services, channels,



and personalized solutions
Open accounts and process required financial transactions
Promote digital tools for independent transactions and operations
Assist fraud cases and monitor related transactions
Requirements: Related high school diploma
At least three years of relevant experience
Knowledge of French is required
Effective communication and customer focus
Tech savvy and situational adaptability
Bring French communication, digital guidance, and personalized financial service to Desjardins members and clients on site.

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📌 Member Client Experience Advisor (Quebec City)
🏢 Desjardins
📍 Quebec City