Enterprise Mobility Support Technician (Alberta)

Enterprise Mobility Support Technician (Alberta)

11 Nov
|
1102 CSC Canada
|
Alberta

11 Nov

1102 CSC Canada

Alberta

Deliver onsite technical support in Sudbury for Windows, mobile devices, and networks. Use organized problem solving across client systems and projects.
DXC Technology’s Sudbury technician supports enterprise hardware, software, mobility, and network services at a client facility. Responsibilities include distributing personal computers, resolving escalated tickets, implementing approved process changes, and maintaining technical documentation. The position also involves Android and iOS devices, mobile security, Microsoft Intune, and Cisco Call Manager.
Key Responsibilities: Provide technical services supporting defined project activities
Distribute recent personal computers under established procedures
Resolve hardware and software technical problems




Recommend and implement approved process changes
Maintain documentation and revise implementation plans
Requirements: Two to five years of IT technical support experience
Experience troubleshooting Android and iOS mobile devices
Knowledge of MDM functionality and mobility device security
Basic to complex network troubleshooting experience
Microsoft Intune experience and Cisco Call Manager experience
Use enterprise support, mobility, networking, and project delivery skills as an onsite DXC Technology technician in Sudbury.

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📌 Enterprise Mobility Support Technician (Alberta)
🏢 1102 CSC Canada
📍 Alberta

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