Lead KYC program delivery in hybrid Downtown Toronto, applying lifecycle management and stakeholder leadership across Capital Markets. Oversee onboarding, refresh activities, and client outreach.
As Vice President, you will lead the end-to-end Know Your Customer program, including New-to-Bank onboarding and periodic refreshes. You will coordinate business, clients, Operations, Compliance, Risk, and external consulting partners. The mandate includes maternity leave coverage, an onshore team of four, and approximately 200 offshore contractors.
Key Responsibilities: Lead Capital Markets onboarding and KYC refresh programs
Oversee due diligence against regulatory and service expectations
Manage consulting partner performance, governance, and corrective actions
Coordinate stakeholder meetings, reporting, escalations,



and client outreach
Drive remediation, workflow improvements, controls, and documentation
Requirements: Seven or more years managing vendors or outsourced operations
People management experience in high-volume operational environments
Solid KYC, customer due diligence, lifecycle, and risk knowledge
Cross-functional leadership and stakeholder engagement experience
Bachelor’s degree in law, Finance, Risk Management, or related field
Bring KYC leadership, vendor management, and operational judgment to this Toronto-based Vice President assignment.

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📌 VP KYC Program Management Toronto (Ontario)
🏢 S.I. Systems
📍 Ontario