Employment Type:Permanent
Contract Duration:

Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to makeaviation safer, smarter, more sustainable, and inclusive.

Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED -We do the right thing, INNOVATIVE -We make tomorrow better, INCLUSIVE -We embrace diverse perspectives.
With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining
The FlightOperations and Crew Training Team, within OSS-Flight and Technical Operations,is committed to the development and implementation of industry guidance,training solutions, operational standards, and collaborative initiatives thatsupport IATA's mission of improving safety, efficiency, and sustainabilitythroughout the aviation industry. The team’s activities include regularcollaboration with States and regulators, IATA member airlines, trainingproviders and international organizations.

What your day would be like
Reporting to theHead, Flight Operations and Crew Training, you will participate in thedefinition of aviation personnel training standards, develop associatedguidance and industry best practices, and support, practically, theimplementation of these training standards. Consequently,



you will balanceindustry engagement and technical expertise while supporting initiatives thatimprove safety and efficiency across aviation personnel training.

Specifically, youwill be responsible to:

Represent IATA at international industry forums and conferences andprovide expertise during regulatory meetings and working groups.

Collaborate with member airlines, ICAO, civil aviation authorities,aircraft manufacturers, and training providers on operational andtraining-related initiatives.

Develop industry guidance, best practices, and standards related toaviation operational personnel.

Participate in the implementation of Competency-Based Training andAssessment (CBTA) methodologies.

Participate in thedesign and delivery of CBTA course developer standardizations for the followingpersonnel:

Maintenance personnel training (AMTEM)
Cabin crew training
Dispatcher / Flight operations officer training
Air traffic controller training

Support the Secretary of the IATA Pilot Training and Licensing Task Force (PTLTF) by helping coordinate and lead the work of the Task Force.
Coordinate forecasts, budgeting targets and executive summary reports related to the development progress of the above-mentioned standardizations.
Coordinate the publication of recent or revised guidance materials with IATA Publishing.

We would love to hear from you if have
University degree in aviation management or an aviation related discipline. Minimum 10 years’ experience in the aviation industry, e.g., as flight crew, air traffic controller, etc.
Proven CBTA program development and/or delivery
Training delivery experience in one of the following aviation disciplines: flight crew, aircraft maintenance personnel, air traffic controller, dispatcher
High degree of familiarity with ICAO provisions related to training design (e.g., ICAO Doc 9868, Doc 10056, Doc 10106, etc.)
Strong interpersonal and communication skills, able to speak in public to large audiences of professionals in the aviation industry

Travel Required: Y: 10%

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward tohearing from you!

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📌 Senior Manager Crew Training (Quebec City)
🏢 Iata Consulting
📍 Quebec City