Serve Scotiabank customers in Chilliwack, British Columbia, using strong relationship-building and technical skills. Help clients navigate banking needs throughout their branch journey.As a Senior Customer Experience Associate, you will represent Scotiabank within its Canadian Banking Branch network. The position centers on exceptional service, meaningful conversations, and customer support. You will identify easy sales opportunities, explain concepts clearly, and introduce digital banking options.Key Responsibilities:Lead the lobby and appropriately triage or assist customersBuild strong customer relationships throughout each banking journeyOpen day-to-day accounts and fulfill pre-approved credit opportunitiesProcess GICs and identify simple sales opportunitiesDemonstrate mobile banking applications and digital servicesRequirements:Experience conducting simple sales and proactive marketing callsExperience providing financial advice and customer serviceStrong technical skills for digital banking demonstrationsAvailability to work a flexible schedulePrevious banking experience is a strong assetUse customer service, financial advice, and digital banking skills as a Senior Customer Experience Associate at Scotiabank.

📌 Senior Banking Customer Experience Associate (Chilliwack)
🏢 Scotiabank
📍 Chilliwack