RQ08851 - Software Developer - CRM - Senior About the job RQ08851 - Software Developer - CRM - Senior Description

To respond to the priorities of the Government of Ontario through the passage of the Bill 5, Protect Ontario by Unleashing Our Economy Act 2025, the resource may be partially assigned to Bill 5 related projects or initiatives on an as needed basis.

Responsibilities

Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution

Hands‑on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments

Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms

Conduct root cause analysis to troubleshoot and resolve defects/incidents and resolve issues

Documenting processes and technical designs and updating build books

Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy

Engaging with LRC and program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process

Design and develop prototypes and proof of concepts

Document build books, working with LRC staff on actual implementation document performance measures of the new environments

Knowledge and experience to evaluate fit/gap analysis between high‑level requirements and Oracle Siebel Public Sector capabilities

Research Oracle tools and techniques to inform or recommend improved design,



functionality and/or performance

Develop unit testing scripts to confirm successful installation/configuration

Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI, EIM, ETL web services and REST service

Develop build books, working with LRC staff on actual implementation; documenting performance measures of recent environments

Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution

Ensure compliance with I⁢ and Communication standards and directives, (e.g. AODA, digital design principles and web style guides)

Ensure designs are re‑sizable / scalable for multiple screen platforms

Recommend development and support technologies that provide more efficient code management

Develop testing scripts to ensure integrity during change

Define diagnostic methods to help incident management

Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration

Knowledge Transfer Requirements

Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff

All design, development, artefacts, and source code,



including all relevant and complete documents must be transferred to the ministry in the designated repositories provided

Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions

SkillsExperience and Skill Set Requirements

Software Development Experience - 40%

10+ years experience (including recent experience) solutioning and hands‑on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e‑Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher

10+ years experience integrating with Single Sign On solutions like OID, ONe-Key, GO‑PKI, and Public Secure

5+ years of hands on experience in developing Web Services using SOAP

5+ hands on experience customizing Siebel Open UI and PM/PR scripting

5+ years hands‑on developments experience with Siebel Smart Scripts and Task based UI

4+ years hands on experience with Jscript bootstrap framework

10+ years setting up and developing solutions with multi-organization data structures and data visibility

10+ years experience configuring picklist and list‑of‑value (LOV) for multiple organizations and multiple languages

2+ years experience configuring in Siebel IP 20.x

Technical Skills - 25%

10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x

10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration

10+ years with Siebel data modelling and EIM

5+ years of hands on experience with Siebel OpenUI and PM/PR

📌 Software Developer - CRM - Senior (Winnipeg)
🏢 Rubicon Path
📍 Winnipeg