Coordinate licensing exam support for Fitch Learning in Toronto, using robust administration, vendor coordination, and bilingual communication skills.
This Operations Coordinator supports exam operations, client service administration, and designation activity. You will manage candidate cases, coordinate delivery with exam vendors, and maintain recurring process documentation. The hybrid schedule includes three office days and two remote days weekly.
Key Responsibilities: Respond to course and licensing exam support requests
Coordinate exam delivery and vendor-related support
Process refunds, forms, renewals, and reinstatements
Follow up on invoices and recurring processes
Support digitization, self-service, and process improvement
Requirements: Experience in exam, education, or regulatory administration
Experience handling high-volume administrative environments
Ability to make decisions under complex rules
French and English bilingual communication skills
Licensure exam delivery or AI tools experience is an asset
Use exam administration, vendor coordination, and bilingual client support skills to advance Fitch Learning’s Toronto operations.

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📌 Exam Administration Operations Coordinator (Ontario)
🏢 Skillhub Solutions
📍 Ontario