Remote Customer Support Advocates use email, chat, and phone communication to help customers, with two weeks of remote training in Canada.This Customer Happiness Advocate role supports customers through real-time conversations and needs-based solutions. You will work independently within daily schedules covering calls, simultaneous chats, emails, and follow-up documentation. The role requires professional English and modern computer skills.Key Responsibilities:Answer customer inquiries through email, chat, and phoneResolve issues through human customer conversationsProvide real-time, high-quality customer serviceComplete follow-up documentation after every customer ticketReview interactions and identify development opportunitiesRequirements:Hold a work permit from Canada, Finland, Spain, or the UKUse G-Suite, presentation software, Slack, and ZoomType at least 50 words per minuteDemonstrate fluent qualified English proficiencyWork independently and meet expectations within deadlinesBring thoughtful communication, multitasking, and customer support skills to Turtles' remote Customer Happiness Advocate team.

📌 Remote Customer Support Advocate (Vancouver)
🏢 NEPSE Trading
📍 Vancouver