Bilingual Ecommerce Operations Coordinator (Fredericton)

Bilingual Ecommerce Operations Coordinator (Fredericton)

11 Nov
|
New Brunswick Liquor
|
Fredericton

11 Nov

New Brunswick Liquor

Fredericton

Support ANBL's bilingual eCommerce operations from Current Brunswick, using customer service and coordination skills to prepare digital shopping experiences.Reporting to the Manager, eCommerce, this coordinator supports ANBL's digital channel across Marketing, Merchandising, Store Operations and Value Chain Operations. The work includes customer inquiries, order issues, website content, campaign execution and launch readiness for the transactional website planned for 2027.Key Responsibilities:Coordinate daily eCommerce activities with internal operational partnersManage bilingual customer inquiries and digital order issuesMaintain issue logs, trackers and customer-facing resourcesMonitor feedback and recommend customer experience improvementsSupport testing, promotions and eCommerce campaign executionRequirements:Two or more years in eCommerce, retail operations or related workFluency in spoken and written French and EnglishStrong customer service, communication and relationship-building skillsAccuracy, organization and effective issue investigation abilitiesProficiency with Microsoft Office applicationsBring bilingual communication, customer support and operational coordination skills to ANBL's evolving eCommerce channel.

📌 Bilingual Ecommerce Operations Coordinator (Fredericton)
🏢 New Brunswick Liquor
📍 Fredericton

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