Job Number: JR107483 Job Title: Manager, Analytics, Revenue, and Software Development Department: EO ENHANCE Ontario - Data & Analytics Job Category: Management Hospital Location: EO Head Office Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $68.413 - $79.31 Hours: Days, Afternoons

Enabling Healthcare Across Networks of Central East (ENHANCE) Ontario (also referred to here as “EO”) is a not-for-profit corporate entity which will provide centralized IT services to its seven (7) member hospitals (Campbellford Memorial Hospital, Haliburton Highlands Health Services, Lakeridge health, Northumberland Hills Hospital, Peterborough Regional Health Centre, Ross Memorial Hospital, and Scarborough Health Network) to manage and operate a set of shared digital assets. This will enable its 7 member hospitals across 14 sites to deliver high quality and safe patient care using the shared Epic Clinical Information System (“CIS”) to over 1.5 million patients residing in both rural and urban communities located in the Central East region of Ontario.

Responsibilities Job Description

Provide integrated oversight and leadership for analytics, billing and software applications and the analysts who support those applications

Responsible for system support, upgrades and optimizations of all applications that fall under the Analytics, Revenue, and Software Development portfolio

Oversee the delivery of reports, dashboards, extracts and data feeds to member hospitals, ensuring data accuracy, timeliness and quality

Oversee Hospital Billing support and optimization, including charge capture, claims, remittance and month-end processes, in partnership with hospital finance leaders





Oversee the region's participation in Epic Cosmos, including data submission, data quality, governance of access and use, and promoting its use for research, benchmarking and quality improvement across member hospitals

Oversee the design, development, testing, deployment and support of custom software applications and integrations, including Epic FHIR and API based solutions

Oversee the development and operation of the regional advanced data platform on Microsoft Fabric, including lakehouse and data model design, data pipelines, integration of Clarity and Caboodle data, and Power BI semantic models and reporting

Ensure software development follows sound practices for the software development lifecycle, source control, code review, security, testing and documentation

Support mandatory and external reporting requirements (e.g. Ontario Health, CIHI, MIS) and related data quality processes

Participate in the regional governance, supporting the Data & AI Governance bodies and Revenue Cycle committees

Manage escalations and communications from stakeholders to allow for faster and more effective decision-making

Act as an advocate for end users ensuring systems meet business and end user needs and promote adoption of analytics, decision support tools and the Microsoft Fabric data platform





Guide application and development teams to prioritize between current requests, optimization and maintenance activities

Manage, lead and support staffing and capacity planning in order to best meet service levels and manage budget/costs

Manage vendor relationships and escalate challenges as required

Escalate potential work stream related operational risks to the Director, Data & Analytics and help develop and execute mitigation strategies

Ensure compliance with any requirements from Change Advisory Board

Additional duties as required

Requirements

Undergraduate Degree in Health Informatics, Computer Science, Software Engineering, Information Sciences, Business, Finance or related discipline

Master's Degree (preferred)

ITIL Certification (preferred)

Minimum 5 years progressive management experience

Knowledge and experience with health care IT systems, data and analytics processes

Minimum 7 years of experience with Clinical Information Systems, Electronic Medical Records, health care analytics, software development or revenue cycle operations

Experience with data warehousing, SQL, reporting tools and data governance standards and practices

Experience leading software development teams, including agile delivery, DevOps and the software development lifecycle

Experience with hospital billing and revenue cycle workflows

Knowledge of interoperability standards (e.g. HL7, FHIR) and APIs

Knowledge of applicable legislation (e.g. PHIPA, FIPPA)

Previous leadership experience in health care or hospital settings

Experience managing multidisciplinary teams of 10-20 individuals

Project Management experience

Experience with Epic or an Epic Certificati

📌 Manager, Analytics, Revenue, and Software Development (Winnipeg)
🏢 Scarborough Health Network
📍 Winnipeg