11 Nov
|
The Toronto-Dominion Bank (Canada)
|
Coquitlam
11 Nov
The Toronto-Dominion Bank (Canada)
Coquitlam
Support personal banking customers in Coquitlam as a Personal Banking Associate Trainee, using customer service and digital banking skills. Work 37.5 hours weekly.At TD Canada Trust, you will build customer relationships through advice, service transactions, digital education, and problem resolution. This trainee role includes training and requires mobility within the Assigned District after program completion. You will guide customers toward appropriate banking solutions, support frontline staff, and complete accurate processes. You will also help improve branch operations while following regulations and TD's Code of Conduct and Ethics.Key Responsibilities:Address customer advice needs and banking service transactionsEducate customers about mobile, ATM,
and online bankingGuide customers to appropriate contacts for solutionsSupport scheduled cash and non-cash frontline transactionsComplete accurate processes and documentationRequirements:High School diploma and/or one year relevant experienceComplete Investment Funds Canada or equivalent within 90 daysProficiency with Microsoft Office, branch software, and internetKnowledge of banking solutions and processesMobility within the Assigned DistrictBring customer experience, digital education, and banking knowledge to TD's personal banking team in Coquitlam and the Assigned District.
📌 Personal Banking Associate Trainee Coquitlam
🏢 The Toronto-Dominion Bank (Canada)
📍 Coquitlam