BMW Autohaus is looking for a Service Business Development Coordinator!How would you like to work with one of the most prestigious and well-respected automotive groups? Join AWIN! We are part of a premier network of luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.Due to our continued growth, our BMW Autohaus dealership is look for a Business Development Coordinatorto join their amazing team!We offer competitive salaries and generous benefits!Excellent Group Benefits packageGroup RRSP Contribution programWork/life balanceTraining and support programsBoot and tool allowanceCorporate supportMentorship and developmentUnlimited careers opportunities within our automotive groupJob Purpose:The Business Development Coordinator is responsible for answering all incoming service department phone calls in a n efficient and friendly manner. This position is responsible for booking service appointments, assisting management in performing various administrative tasks, overseeing all appointments and consulting with the management team regarding any discrepancies. The Business Development Coordinator also ensures customer mobility when appointments are booked, handles customers inquiries and if further information is required, a member of the management team is consulted.Job Duties:Answer all incoming telephone calls within three ringsRespond to inbound/outbound emails,



telephone calls and internet prospects from the service department internet leadsTimely response to customer requestsFriendly attitude at the first point of contact with any potential client/customerUpdate records and enter customer information into data management systemCreate and filter customer retention list and schedule service appointmentsFollow up on all service appointments, including missed appointmentsCommunicate effectively and professionally with customersNotify necessary departments when an appointment is scheduledAbility to meet or exceed monthly goalsAssist with other duties, as assigned by the direct managerRequirements:High school diploma or equivalentMandarin speaking is an assetStrong knowledge of Microsoft Office products, including Excel, MS Word, and OutlookExcellent communication skills and customer service. Including written and verbalPrevious experience in a customer service roleAbility to maintain filing systems and databaseProfessional appearance & friendly dispositionAbility to work efficiently in a high-pressure environmentExperience using dealership related software is an assetPersonal Attributes:Passion, motivation, focus and leadership skillsResults focused appraochTeam playerStrong communication skills both written and verbalAbility to influence, negotiate and mediate effectivelyStrong attention to detailAbility to maintain confidentiality and profressionalismExcellent interpersonal and team building skillsStrong time management and organizational skillsHonest, courteous and able to demonstrate robust work ethicsDriven and ability to work with minimum supervisionBMW Autohaus is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

📌 Business Development Coordinator (Vaughan)
🏢 BMW Group
📍 Vaughan