Are you passionate about delivering world‐class client experiences within the luxury retail industry? Adecco is recruiting for a Maison Host to join a prestigious luxury jewelry and watch Maison in Downtown Toronto. This is an exceptional opportunity for professionals from luxury retail, fine jewelry, watches, fashion, hospitality, private client services, or premium concierge environments who excel at creating highly personalized and memorable experiences.As the first impression of the Maison, you will play a pivotal role in cultivating lasting client relationships and delivering the impeccable service standards expected of one of the world's most respected luxury brands.This role is particularly appealing to candidates with experience in luxury retail brands, fine jewelry, luxury watches, designer fashion, five‐star hotels, private member clubs, premium automotive brands, or concierge services looking to further their career in the luxury sector.Pay rate: $22.00 - $26.00/hourLocation: Toronto, ONJob type: Temporary | Full‐timeHere's why you should apply:Paid weekly accurate and on timeStrong health and safety programsMedical and dental benefits once qualifiedFree training programsNew and quicker onboarding processTemporary position that could lead to a permanent positionResponsibilitiesDeliver an Exceptional Luxury Client ExperienceDeliver a seamless white-glove welcome experience for VIP clients and guests entering the Maison.Serve as the first point of contact for all visitors entering the boutiqueConfirm appointments and escort clients to their designated Sales AssociateProvide information about the boutique, products, and services while ensuring a seamless client journeyMaintain a polished and professional presence that reflects the prestige of the brandGuest Reception & Concierge ServicesCoordinate guest arrivals and manage showroom traffic flowDirect clients to the appropriate Sales Associate or ManagerCurate a refined hospitality experience,



ensuring every client receives attentive and personalized service throughout their boutique visit.Anticipate client needs and ensure every visitor receives personalized attentionCustomer Service & CommunicationsManage inbound phone calls in a skilled and courteous mannerRespond to customer inquiries via email and chatAssist clients with questions regarding boutique services, operating hours, appointments, and repair processesResolve inquiries efficiently while maintaining a luxury service standardBrand Ambassador ResponsibilitiesUphold all boutique, corporate, and client experience protocolsEnsure compliance with established service standards and customer experience guidelinesRepresent the brand with professionalism, confidence, and enthusiasmMaintain a welcoming and elegant boutique atmosphere at all timesQualificationsRequiredBachelor's degree in Fashion, Retail, Hospitality, Business, or a related field preferredMinimum one year of experience within luxury retail, fine jewelry, watches, designer fashion, premium hospitality, private clubs, luxury travel, concierge services, or high-touch client experience environments is highly valued.Strong verbal and written communication skillsOutstanding customer service and interpersonal abilitiesProficiency with Microsoft Office applicationsProfessional, polished, and confident presentationStrong organizational and multitasking skillsAbility to work effectively in a fast‐paced luxury retail environmentMust be legally eligible to work, and reside in CanadaPreferredExperience within luxury retail, jewelry, watches, fashion, hospitality, or premium customer serviceMultilingual abilities are considered a strong assetPassion for luxury brands and exceptional client experiencesCareer-focused individual with a desire to grow within the luxury retail industryAt Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.

📌 Maison Host (Toronto)
🏢 Adecco
📍 Toronto