Support change enablement at CIBC in Toronto using SharePoint, Microsoft Office 365, and clear written communication during a 12-month winter co-op.As a Winter Co-op Student, you'll support the Contact Centre Change Enablement and Adoption team. You'll maintain Knowledge Central pages, repositories, job aids, process guides, and reference materials. You'll also contribute to continuous improvement, campaign delivery, audit-ready documentation, and workflow innovation using Power BI and CIBC AI agents.Key Responsibilities:Update Knowledge Central pages, job aids, and process guidesMaintain SharePoint repositories and documentation standardsSupport feedback-driven process and content improvementsContribute to sales campaigns and larger initiativesAssist with testing CIBC AI agents and Power BI workflowsRequirements:Currently enrolled in post-secondary educationReturning to full time studies after the co-opExperience with Microsoft Office 365 and SharePointExperience creating clear written materialsDegree or diploma in a related fieldBuild communications, content management, process improvement, and emerging technology skills as a CIBC change enablement co-op student.

📌 Change Enablement Co-Op Student (Toronto)
🏢 Canadian Imperial Bank of Commerce (Canada)
📍 Toronto