Support White Pass reservations using ticketing systems, customer service, and payment processing. Work across phone, email, and in-person customer interactions.As a Reservation Agent, you will enter reservations and answer questions about White Pass products. You will process cash and credit cards while assisting daily train and bus departures. Previous customer service experience, computer knowledge, and Microsoft Word proficiency are required.Key Responsibilities:Enter reservations into the ticketing systemAnswer White Pass product questions by phoneRespond to customer inquiries through email and in personProcess cash and credit card paymentsAssist daily train and bus departuresRequirements:Previous customer service experienceBasic knowledge of computersProficiency with email and Microsoft WordExcellent communication of key public informationWillingness to work a flexible scheduleBring customer service, payment processing, and communication skills to White Pass reservation and departure support.

📌 White Pass Reservation Agent (Ottawa)
🏢 White Pass & Yukon Route
📍 Ottawa