Experience with Enterprise Certificate Lifecycle Management (CLM) platforms Robust understanding of PKI concepts and certificate lifecycle processes Hands-on experience with SSL/TLS certificate management Experience with Microsoft ADCS Knowledge of ACMEv2 enrollment and renewal workflows Experience managing Windows Certificate Store / CAPI Experience with REST API integrations Proficiency in PowerShell scripting Preferred
Experience with CyberArk Certificate Manager SaaS| Venafi| Keyfactor| DigiCert Trust Lifecycle Manager| AppViewX| or similar enterprise CLM platforms Kubernetes cert-manager Azure Key Vault AWS ACM / KMS OpenSSL| keytool| and certificate troubleshooting utilities Python or Bash scripting Enterprise monitoring tools such as Splunk| Dynatrace| Prometheus| Grafana| or equivalent Operational Support Expectations
Provide 8x5 operational support with participation in 24x7 on-call / follow-the-sun support rotation when required. Support P1P4 incident management and major incident bridge activities. Perform Root Cause Analysis (RCA) and contribute to problem management remediation plans. Maintain operational runbooks| SOPs| and knowledge base documentation. Preferred Certifications
CyberArk Sentry Certificate Manager (preferred) Venafi Certified Professional Microsoft Certified: Windows Server / Identity Certified Kubernetes Administrator (CKA) (nice to have) ITIL v4 Foundation