Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients.

As a

Store Manager

for one of our Birks store located in the Greater Toronto area, you will get to embody our

belief in the promise of a brighter tomorrow

through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.

ARE YOU OUR HIDDEN GEM? The

Store Manager

assists the Store Director with the daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members. The Store Manager creates a refreshing experience for clients and a heartwarming environment for employees where they see their potential grow.

To do so, the Store Manager will be expected to…

Develop, organize and manage a high-volume retail store

Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales

Foster an environment that puts the client at the forefront

Develop meaningful relationships with each and every client

Manage store operations, business development,



client relations and promote the store within the community

Achieve or exceed sales targets continuously

Our ideal candidate has…

Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred

A Bachelor’s Degree in Operations Management, Business Administration OR other relevant education

Solid team values and leadership skills

Ability to offer an exceptional client service that is both unique and memorable

Excellent interpersonal, communication and writing skills

A solid knowledge of the MS Office suite (Excel, MS Word, Outlook)

A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success

OUR PROMISE OF DELIGHT In return for your commitment to excellence, we offer:

Competitive earnings, including commissions and bonuses

Wellness program

Award and recognition programs

Innovative and unique training programs

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks, and let your true self shine!

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📌 Store Manager (Toronto)
🏢 Birks Group
📍 Toronto