Build trusted customer relationships through banking transactions and transparent financial guidance as a Personal Banking Customer Service Associate in Kelowna.At TD Canada Trust, this Customer Experience Associate position serves existing and prospective customers at the branch. You will connect personally, explain banking processes, identify needs, and refer customers to appropriate team members or internal Bank partners while maintaining confidentiality and accuracy.Key Responsibilities:Connect personally with customers about banking solutions and processesProvide information and advice on products and servicesRefer customers to appropriate team members or Bank partnersRespect confidentiality when determining and addressing customer needsKeep coworkers updated on routine activity statusRequirements:High School diploma and/or one-plus years of relevant experienceEstablished customer experience skills with diverse customersStrong organizational, planning, administration, and time management skillsInitiative, accuracy, and attention to detail handling changing prioritiesEffective verbal and written communication in a courteous mannerUse relationship-building, customer experience, and banking advisory skills to support positive branch interactions at TD Canada Trust.

📌 Personal Banking Customer Service Associate (Kelowna)
🏢 TD Bank Group
📍 Kelowna