Manage customer deductions at Nortera in Brossard, using organization and attention to detail to support customer service and sales teams.As a Customer Accounts Agent, you will process deductions and related administrative tasks under the Customer Service and Dispatch Manager. The position supports Nortera's customer service and sales activities across North America. French and English communication, Office Suite knowledge, and analytical skills are central to the work.Key Responsibilities:Record and track customer deductions daily in the systemVerify deductions against previously authorized agreementsLocate and attach supporting documents through customer portalsSubmit complaints and follow up on invalid deduction refundsGenerate invoices, issue credits, and update claims filesRequirements:Minimum three years' administrative support or customer service experienceCollege or skilled studies diplomaGood knowledge of the Office SuiteGood oral and written French and English communicationInitiative, analytical ability, teamwork, and meticulous attention to detailBring customer deductions, claims tracking, bilingual communication, and administrative precision to Nortera's Brossard team.

📌 Customer Deductions Administrator Brossard
🏢 Nortera Foods
📍 Brossard