Support Noble teammates as a customer-focused Help Desk Analyst at Head Office, troubleshooting Windows endpoints and Microsoft 365 services. This is a six-month contract.You will provide first-line IT support across Noble's business. The hands-on position covers ticket triage, endpoint configuration, cloud applications, network connectivity, and access issues. Success depends on courteous communication, accurate documentation, and effective troubleshooting for end users.Key Responsibilities:Respond to, triage, and resolve BMC FootPrints support ticketsSet up, image, and reconfigure Windows endpointsSupport Outlook, Teams, OneDrive, and SharePoint usersTroubleshoot networks, mobile devices, printers, and RF workstationsMonitor Proofpoint threats and participate in after-hours supportRequirements:Related university degree or college diplomaThree or more years of hands-on IT support experienceWindows, desktop hardware, and endpoint imaging knowledgeMicrosoft 365 and basic networking knowledgeActive Directory, mobile device, and printing support experienceApply your Microsoft 365, Windows, ticketing, and customer service skills as Noble's Help Desk Analyst at Head Office.

📌 Help Desk Analyst Microsoft 365 (Vaughan)
🏢 Noble
📍 Vaughan