Coordinate Whistler guest services across reservations, payments, and local recommendations while supporting visitors by phone, email, and messaging platforms. This full time role is based in Whistler, BC.As Guest Services Coordinator at Whistler Platinum, you will guide inquiries toward suitable properties and support guests through check-out. The work combines reservation coordination, consultative recommendations, concierge arrangements, and in-resort service recovery. You will also maintain guest records and coordinate needs with Housekeeping, Maintenance, and Property Services.Key Responsibilities:Serve guests from first inquiry through check-outRecommend suitable properties and confirm reservationsProcess payments, changes, and cancellationsArrange activities,
transportation, rentals, tickets, chefs, and spa treatmentsResolve requests while coordinating internal service teamsRequirements:Hospitality, guest services, or reservations experience preferredAt least one year of local Whistler knowledgeExcellent written and in-person communication skillsConsultative upselling and sales-minded approachReservation or property management system experienceBring organized communication, local knowledge, and calm guest support to Whistler Platinum's reservation and in-resort services.