Join Our Dynamic Team at For Health’s Sake – Kingsway as a Client Care Representative!

About Us

Welcome to For Health’s Sake – Kingsway, a top rated, multidisciplinary health clinic located in the vibrant Kingsway area of Etobicoke. As part of the For Health’s Sake brand, we are dedicated to empowering our community through exceptional health and wellness services.

Our collaborative environment brings together experts in Acupuncture, Chiropractic Care, Osteopathy, Naturopathic Medicine, Physiotherapy, Psychotherapy, and RMT; creating an integrated space where every client’s journey to health is supported holistically. Now, we’re ready to expand into the world of physiotherapy, and that’s where you come in.

The Opportunity

We are seeking a warm, professional, and sales-oriented Client Care Representative to provide exceptional customer service and administrative support. You will be the first point of contact for our clients, ensuring they feel welcome and cared for from the moment they step into the clinic.

We are looking for someone who is not only organized and detail-oriented but also excited to learn how to properly refer to therapists, rebook clients, and support them in getting the care they need. An interest in sales and client engagement is key to success in this role.

Position: Part-time
Hours: 30 hours per week (some flexibility available)

What We’re Looking For

The ideal candidate is:

✅ Warm, friendly, and professional with strong interpersonal skills
✅ Highly organized, detail-oriented, and able to multitask in a fast-paced environment
✅ Excited to learn how to properly refer clients to therapists and rebook their follow-ups
✅ Outgoing with strong sales and communication skills (verbal & written)
✅ Comfortable with technology and a quick learner (experience with Jane App is a plus)
✅ Solution-oriented with a proactive mindset
✅ Able to work independently and as part of a team

Previous experience in a multidisciplinary health clinic is a strong asset.





Key Responsibilities

- Open and close the clinic as scheduled
- Greet and assist clients with appointment bookings and rescheduling
- Proactively educate clients on available services and ensure proper referrals to therapists
- Encourage rebooking to support continuity of care
- Process payments, complete daily billing, and reconcile reports
- Handle direct billing to insurance providers
- Answer phone calls and emails, and make outbound calls as needed
- Manage practitioner schedules efficiently
- Complete daily administrative tasks
- Maintain cleanliness in the clinic, including light cleaning and laundry

Compensation & Benefits

Pay: $20.00 per hour
Casual dress, Wellness program, team events

How to Apply

If this sounds like the right fit for you, we’d love to hear from you! Please submit your resume and a cover letter outlining why you’d be a great addition to our team.

We recognize the disproportionate mental and physical health impacts affecting QT-BIPOC and other marginalized communities. We are committed to creating a diverse and inclusive workplace, as such we welcome applicants from all backgrounds and lived or living experiences. We believe that diversity in our team enhances our ability to provide exceptional care and service to our community.

Accommodation is available on request for candidates taking part in all aspects of the selection process.

We appreciate all applications; however, only those selected for an interview will be contacted.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Store discount

Application question(s):

- How do you build rapport with current people, particularly over the phone or when initiating a conversation?
- What are some things you would proactively look for throughout the day to ensure our clinic remains clean, organized and welcoming?
- How would you contribute to a positive, collaborative clinic environment beyond completing your daily administrative responsibilities?

Work Location: In person

📌 Client Care Representative (Etobicoke)
🏢 For Health's Sake - Kingsway
📍 Etobicoke