Job Summary

As a customer service representative, you will serve retail customers as an individual contributor, focusing primarily on inbound leads and in-store meetings. You will guide prospective customers through needs assessment, product demonstrations, sales presentations, and negotiation while supporting accurate order processing and ongoing customer relationships.

Responsibilities

- Generate and qualify sales leads, with emphasis on inbound opportunities.
- Prospect retail customers and assess their needs.
- Conduct product demonstrations and sales presentations during in-store meetings.
- Prepare quotes and negotiate terms with customers.
- Process orders accurately and coordinate customer follow-up.




- Maintain customer relationships through timely communication and active engagement.
- Prepare sales reports and track sales activity.
- Count and monitor inventory as needed.

Preferred Qualifications

- Entry-level experience in sales.
- Knowledge of customer relationship management (CRM) practices.
- Experience with prospecting and lead qualification.
- Solid sales presentation and negotiation skills.
- Product knowledge and effective communication skills.
- Active listening and relationship-building abilities.
- Ability to speak a second language.

Pay: From $18.00 per hour

Work Location: In person

📌 Customer Service Representative (Calgary)
🏢 yxcorp
📍 Calgary