Dispatcher – Logistics & Transportation
Location: Brampton, Ontario
Pay Rate: $20.00–$35.00 per hour (depending on experience)
Job Type: Full-Time
Work Location: In Person
Hiring: Immediate
About Sikheya Institute
Sikheya Institute is a nonprofit initiative of Sri Guru Nanak Sikh Centre in Brampton, funded by the Government of Ontario through Employment Ontario. We are dedicated to empowering job seekers, newcomers, students, and individuals navigating career transitions by providing accessible employment services, career counselling, skills development, mentorship, and personalized job search support.
Through partnerships with employers, educational institutions, and community organizations, Sikheya works to bridge the gap between talent and opportunity, helping individuals overcome employment barriers, build confidence, and achieve meaningful, sustainable employment.
At Sikheya, we believe that everyone deserves access to guidance, opportunities, and the support needed to build a successful career.
Job Description
Sikheya Institute is assisting a partner organization in recruiting an experienced Dispatcher for its transportation and logistics operations in Brampton, Ontario.
We are looking for a highly organized, detail-oriented, and dependable individual who can coordinate daily transportation activities, communicate effectively with drivers and customers, and ensure timely and efficient deliveries.
The ideal candidate will have previous dispatching experience, strong problem-solving abilities, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities
- Coordinate and schedule daily pickups, deliveries, and transportation activities.
- Assign routes and dispatch drivers based on delivery schedules and operational requirements.
- Monitor driver locations, shipment progress, and delivery timelines.
- Communicate regularly with drivers, customers,
and internal teams regarding shipment updates.
- Respond to driver inquiries, delivery delays, and unexpected transportation issues.
- Maintain accurate dispatch records, delivery documentation, and shipment information.
- Track and update transportation activities using dispatch software and GPS tracking systems.
- Ensure efficient route planning to minimize delays and improve operational productivity.
- Assist with resolving scheduling conflicts, customer concerns, and delivery-related issues.
- Coordinate with warehouse and logistics teams to ensure smooth daily operations.
- Ensure compliance with company policies, transportation regulations, and safety procedures.
- Perform other dispatching and administrative duties as assigned.
Qualifications & Requirements
- Previous experience in dispatching, transportation, or logistics is preferred.
- Knowledge of transportation operations, route planning, and delivery scheduling.
- Strong communication and customer service skills.
- Ability to multitask and work effectively in a quick-paced environment.
- Excellent organizational, time management, and problem-solving skills.
- Proficiency in Microsoft Office, including Excel and Outlook.
- Familiarity with dispatch software, GPS tracking systems, or transportation management systems (TMS) is an asset.
- Ability to communicate professionally with drivers, customers, and management.
- Strong attention to detail and accuracy in documentation.
- Ability to work independently and collaboratively with a team.
- Reliable, punctual, and able to handle time-sensitive situations.
How to Apply
Interested candidates are encouraged to apply by sending their updated resume to
[email protected] with the subject line "Dispatcher – Brampton."
Please note that Sikheya Institute is supporting recruitment for a partner organization. We are not the direct employer.
Pay: $20.00-$35.00 per hour
Expected hours: 40.0 per week
Work Location: In person
📌 Dispatcher (Brampton)
🏢 Sikheya Institute
📍 Brampton