Dental Receptionist / Patient Care Coordinator

EOS Family Dental | Ottawa

If you’ve ever worked in a dental clinic and thought, “There’s a better way to do this,” we’d love to hear your ideas. We’re opening a modern, six-operatory, AI-forward clinic and looking for an experienced receptionist to join our founding team.

We know how much happens at the front desk. Whether you’re reassuring a nervous patient, finding an appointment that works around their life or helping them make sense of their insurance, people rely on you. The relationships you build shape how patients feel about the entire practice. We believe that deserves recognition, respect and a team that supports you as much as you support everyone else.

As a founding team member, you’ll work directly with the dentist to help establish our front-office systems, improve how we communicate and support each other, and create a welcoming experience for patients. Your experience and ideas will help define our workplace culture.

We take our work seriously and appreciate a good laugh along the way.





What you’ll do

- Welcome patients and manage calls, emails, appointments, confirmations and recalls.
- Coordinate referrals and communicate with laboratories and the clinical team.
- Handle check-in and check-out, payments, insurance claims, predeterminations and follow-ups.
- Help patients understand treatment plans and payment arrangements, respond to post-treatment questions and concerns.
- Keep reception organized and patient records accurate and confidential.

What you’ll bring

- Experience in dental reception, insurance billing and treatment coordination.
- Confidence with dental practice management software and a willingness to learn current technology.
- Clear communication, attention to detail, reliability and a willingness to support your teammates.

Location: 1354 Carling Avenue, Ottawa
Pay: Based on experience
Start date: ASAP

Work Location: In person

📌 Dental Receptionist (Ottawa)
🏢 EOS Family Dental
📍 Ottawa