SmartICE is looking for an Ice Knowledge Services Coordinator and Trainer to play a key role in supporting the development, training, and mentorship of our Indigenous knowledge coordinators across Northern communities. This position focuses on strengthening local capacity to document, preserve, and share Indigenous knowledge of safe ice travel, while supporting the development and delivery of community-based knowledge products and weekly ice information services.

Working under the guidance of the Director of Ice Knowledge Services, this role provides technical support, training, and mentorship to Indigenous knowledge coordinators in the development and delivery of community-based ice knowledge products. Working alongside Elders, experienced hunters, and local knowledge holders, this role supports the integration of Indigenous knowledge with digital technologies and satellite imagery to promote safe ice travel.

What you will do:

- Coordinate and deliver specific training modules on-line and at in-person workshops
- Supervise and mentor assigned current and existing community knowledge coordinators
- Develop individual training work plans for each coordinator
- Manage human resources for the coordinators (hours, pay and leave)
- Co-develop and revise the curriculum for the program, including employment readiness and digital skills, geographic information systems skills, remote sensing of sea ice and freshwater ice, and documenting and preserving Indigenous knowledge of safe ice travel.
- Assist in training our coordinators in communities, at bi-weekly meetings and annual training workshops
- Provide technical support to coordinators and develop service delivery standards and workflows




- Co-developing community IK-based ice travel safety products for communities
- Assist with the teams data management and Indigenous data sovereignty responsibilities.

SmartICE is looking for people with:

- Lived or professional experience in Arctic and Northern communities
- College, Undergraduate or Graduate courses in Satellite Remote Sensing, specifically in Synthetic Aperture Radar for the cryosphere
- College, Undergraduate or Graduate courses in Geographic Information Systems
- Skilled in ArcPro GIS Software
- Skilled in Microsoft Office and Google Suite
- Experience in teaching and mentoring adult learners
- Effective presentation skills
- Excellent plain language communication skills and ability to collaborate effectively across cultures and teams
- Humility to listen, learn and respect knowledge from Indigenous staff and community members
- Patience for our learners and ongoing changes at our growing organization
- Highly organized to manage multiple team members, their work/travel and your own
- Able to travel to remote northern communities on average 8 weeks per year
- Strong problem-solving skills with the ability to pivot and find effective solutions
- A valid driver’s license is required, as travel by vehicle to and from communities without airport access is a necessary part of the role.
- Experience managing and supervising staff is an asset




- Experience in designing reliable support models to deliver quality services and products is an asset

What SmartICE Offers:

- Full-time employment, 35 hours per week
- Indefinite Contract
- Annual Salary: $80,000 - $85,000
- Supportive and flexible working environment
- St. John’s or Remote work
- Health, Dental, & Vision Benefits
- RRSP Matching
- Flexible Leave Policy
- Overtime
- Duty Travel (Travel may be over a weekend)

Be You, Belong Here

At SmartICE, we are committed to building community through relationships, we have space at the table for everyone’s voice. We value your unique knowledge and experience, and together we will thrive.

In recruiting for our team, we welcome and strongly encourage candidates who identify as indigenous or are otherwise marginalized on the grounds of gender, gender expression, ethnicity, gender identity, sexual orientation, neurodiversity, race, or disability to apply. Lived experience as a member of any marginalized community is considered an asset.

For positions within the Northern communities in which we operate, preference will be given to those who identify as Indigenous.

HOW TO APPLY:

We are interested in meeting you! If you feel that you meet these qualifications and are interested in working with us send your resume to: [email protected]

Pay: $80,000.00-$85,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Paid time off
- Vision care
- Wellness program
- Work from home

Application question(s):

- Do you have a valid Drivers License?
- Do you have lived or professional experience in the North?

Work Location: Remote

📌 Ice Knowledge Services Coordinator and Trainer (St. John's)
🏢 SmartICE
📍 St. John's