Crumbl Cookies- Shift Lead

Crumbl Cookies Kelowna

ZZA Hospitality Group is so excited to have brought one of the fastest growing and most delicious franchises in the US to Canada! And now we cannot wait to add you to our Crew at our third Location in BC, here in Kelowna! Be sure to check out the Crumbl Insta page to scope out what we are all about as well as @thecrumblclub on instagram to see some of the fun we are having at our current stores! We work hard and know how to have fun! You do not want to miss this opportunity to join one of the hottest brands out there and be part of the Crumbl Crew! We are planning to open our locating in the early winter.

A Shift Lead is someone who is in charge of managing one of your working shifts. Shift leads are responsible for completing the duties outlined for Bakers. Additionally, their duties revolve around direct reports to the general manager. A direct report provides and demonstrates task instructions, manages attendance, and measures key performance indicators. You should keep records and produce reports that will help to review the team’s performance.

Exceptional communication skills and a passion for excellence are necessary for success in this role.



Previous leadership experience is a plus.

Shift Lead Responsibilities

· Ensure employees reporting to you meet performance expectations

· Effectively instructing other employees on the shift

· Establish a safe, secure, and healthy work environment

· Meet deadlines

· Approve work hours

· Maintain excellent customer service at all levels

Shift Lead Requirements

· Must have open availability

· FoodSafe Certified

· Must be 18+ or Older

· Previous leadership experience required

· Notable communication skills

· An eye for detail and accuracy

· Reliable, with high integrity and a strong work ethic

· A team player

· Skilled appearance and attitude

· Computer literacy

· Proactive organizational skills

· Ability to keep a positive attitude in a fast-paced environment

Benefits:

· Competitive Wage

· Health Advantages after 90 Days for Full Time Employees

· Employee Discount

· Flexible Schedule

· Paid Training

· Opportunity for Growth

Pay: From $20.00 per hour

Perks:

- Flexible schedule

Work Location: In person

📌 Shift Lead (Central City)
🏢 Crumbl Cookies- Kelowna
📍 Central City