Taylor Creek Volkswagen is currently looking for a Service Advisor to join our team! This is your opportunity to work in an award-winning dealership that offers a friendly, professional and customer-oriented environment. As a Service Advisor, you will be responsible for assisting customers with their service needs and providing expert advice. We offer a great working environment and are looking for a skilled, experienced individual to join our team.

As a J.D. Power Dealer of Excellence, our dealership takes pride in delivering exceptional service and exceeding customer expectations. By joining our team, you will have the opportunity to work alongside some of the best automotive professionals in the industry.

What You’ll Do:

- Provide customers with detailed information on individual and combined service and repair options, as well as available promotional packages.
- Oversee automotive service and repair processes, verify warranty and service contract details, generate estimates, write accurate repair orders, and maintain customer relationships and records.
- Clearly explain recommended maintenance and repairs.
- Keep customers informed throughout the service process.
- Ensure a seamless vehicle pick-up and payment experience.
- Help drive customer satisfaction and loyalty through exceptional service.





What We’re Looking For:

- Proven experience in a dealership or automotive service environment.
- Strong communication and organizational skills.
- Exceptional customer service and relationship-building abilities.
- Ability to multitask and stay calm under pressure.
- A customer-first attitude with a high level of professionalism.
- Strong negotiation and sales skills.
- Ability to work effectively both independently and as part of a team.
- Familiarity with CDK is an asset.
- Valid driver's licence.
- Fluency in both French and English is mandatory.

- Availability to work evenings and weekends is required.

What We Offer:

- An extensive company benefits plan.
- Stable hours and income with a well-known, family-run dealership group.
- Continuous on-the-job training.
- Opportunities for career growth within the dealership.
- Competitive compensation based on experience.
- A collaborative and professional working environment.
- Employee pricing on vehicles and service.
- A modern facility with state-of-the-art tools and technology.

Apply now to join a team that takes pride in what we drive, how we serve, and how we grow. We look forward to reviewing all qualified candidates.

📌 Service Advisor (Orléans)
🏢 TAYLOR CREEK VOLKSWAGEN
📍 Orléans