- JOB DESCRIPTION FOR SERVER/HOSTESS
- Job Description: Server / HostessJob Title: Server / HostessJob Summary:We are looking for a friendly, professional, and customer-oriented Server/Hostess to join our team.Theideal candidate will provide excellent customer service, welcome guests, manage seatingarrangements,take food and beverage orders, and ensure guests have a pleasant dining experience.Key ResponsibilitiesHostess Responsibilities:Server Responsibilities:Qualifications and SkillsWork EnvironmentIdeal CandidateA reliable, energetic, and hardworking individual who enjoys interacting with people, deliveringexceptionalhospitality, and creating a welcoming atmosphere for every guest.
- Welcome and greet guests warmly upon arrival.
- Manage reservations, waitlists, and seating arrangements.
- Escort guests to their tables and provide menus.
- Answer phone calls and assist with customer inquiries.
- Maintain a clean and organized reception area.
- Communicate with servers and kitchen staff to ensure smooth operations.
- Handle guest concerns professionally and politely.
- Take food and beverage orders accurately.
- Serve food and drinks promptly and professionally.
- Explain menu items, specials, and make recommendations.
- Ensure guests are satisfied throughout their dining experience.
- Process payments and handle cash or debit/credit transactions.
- Maintain clean tables and dining areas.
- Follow food safety, hygiene, and restaurant service standards.
- Work as part of a team to provide excellent customer service.
- Previous restaurant or customer service experience is an asset.
- Excellent communication and interpersonal skills.
- Friendly, welcoming, and positive attitude.
- Ability to work in a fast-paced workplace.
- Strong multitasking and organizational skills.
- Attention to detail and ability to work under pressure.
- Professional appearance and customer-focused approach.
- Flexible availability, including evenings, weekends, and holidays.
- Fast-paced restaurant environment.
- Requires standing and walking for extended periods.
- Must be able to work independently and as part of a team.
Pay: $18.00 per hour
Benefits:
- Discounted or free food
- On-site parking
- Store discount