Job Overview

The Assistant Manager - Operations supports smooth, customer-focused retail operations by coordinating daily store activities, guiding team members, and helping deliver sales and service goals. The role combines hands-on leadership with practical oversight of staffing, transactions, merchandise, and administrative processes.

Responsibilities

- Supervise daily operations, support team management, and contribute to recruiting, interviewing, training, and development.
- Assist with retail sales and sales management, customer service, merchandising, pricing, and marketing activities.
- Coordinate purchasing, payroll, budgeting, and bookkeeping tasks; maintain organized administrative records.
- Oversee POS transactions, cashiering, and cash handling, and help resolve customer concerns professionally.
- Your impact:



Clear coordination helps colleagues serve customers consistently and keep store operations running smoothly.

Qualifications

Required: Solid communication, organizational, and time-management skills; practical math ability; and confidence supporting customer service, POS transactions, cash handling, and team supervision. Preferred: Supervising experience or related retail sales, retail management, or store management experience, along with strengths in negotiation, purchasing, merchandising, payroll, budgeting, recruiting, interviewing, sales, pricing, marketing, bookkeeping, phone etiquette, or bilingual and multilingual communication.

Pay: $52,800.00-$128,000.00 per year

Work Location: Hybrid remote in Scarborough Town Centre, ON

📌 Assistant Manager - Operations (Scarborough)
🏢 Banenest
📍 Scarborough