Overview

The Operations Manager coordinates day-to-day retail operations, supporting smooth store management, strong customer service, and effective sales. This role brings together team leadership, administrative work, and practical business coordination to help the store meet its goals.

Duties

- Supervise and develop team members through recruiting, interviewing, training, and clear communication; coordinate schedules and payroll.
- Oversee merchandising, purchasing, pricing, POS processes, cashiering, and cash handling, maintaining accurate records and organized workflows.
- Support retail sales and sales management through customer service, marketing, budgeting, and negotiation; use math and bookkeeping to monitor activity.
- Your impact: Consistent operations help colleagues serve customers efficiently and deliver a dependable store experience.

Experience

Required: Practical leadership,



team management, organizational skills, and time management to coordinate people, priorities, and daily operations; transparent communication and customer service skills to support staff and customers. Preferred: Retail management, store management, or administrative experience, including supervising experience, retail sales, sales management, merchandising, purchasing, payroll, POS, cashiering, cash handling, pricing, budgeting, bookkeeping, recruiting, interviewing, and training and development. Negotiation, marketing, phone etiquette, and bilingual or multilingual communication are additional strengths.

Pay: $52,700.00-$128,000.00 per year

Work Location: In person

📌 Operations Manager (Mississauga)
🏢 finame business solutions
📍 Mississauga