We're Hiring | Senior Insurance Case Manager / Insurance Case Manager – Alberta

100% Remote | Flexible Work Environment | Experienced Insurance Professionals

Bring Your Insurance Expertise to a New Opportunity

Are you an experienced insurance skilled who understands Alberta's accident benefits system and knows how to navigate complex claims?

Have you worked for an insurance company and developed expertise in accident benefits, disability claims, medical rehabilitation or return-to-work planning?

Why Join Us?

We recognize the value of your experience, judgment and industry knowledge.

We offer:

- 100% remote work — work from anywhere in Alberta.
- Flexibility and autonomy — manage your responsibilities in a results-oriented environment.
- Meaningful professional work — apply your insurance expertise to complex medical, rehabilitation and disability matters.
- An experienced multidisciplinary team — collaborate with medical professionals, rehabilitation specialists and case management colleagues.
- Opportunity to grow — contribute to the development of our Alberta operations as the insurance landscape evolves.
- A culture of trust and respect — we value independent thinking, professional judgment and initiative.

Who We're Looking For

We are particularly interested in professionals with previous experience working directly for an insurance company.

Mandatory qualifications:

- Previous employment with an insurance company in claims adjusting, disability management, accident benefits or case management.
- Strong working knowledge of Alberta Section B Accident Benefits and the Alberta Insurance Act.
- Experience with Workers' Compensation Board (WCB) claims and/or Long-Term Disability (LTD) claims.




- Understanding of medical documentation, rehabilitation, disability management and return-to-work processes.
- Excellent communication, analytical and organizational skills.
- Ability to work independently and manage complex files remotely.

Additional assets:

- Knowledge of Alberta's new Care-First automobile insurance framework.
- Experience reviewing medical assessments and treatment recommendations.
- Experience coordinating multidisciplinary rehabilitation services.
- Background in catastrophic injury, complex disability or psychological injury claims.
- Established knowledge of Alberta's insurance and rehabilitation landscape.

What You'll Be Doing

- Review complex insurance and disability files.
- Evaluate medical information, treatment recommendations and functional limitations.
- Coordinate rehabilitation and case management services.
- Communicate with insurers, healthcare professionals and other stakeholders.
- Support evidence-based recovery and return-to-work planning.
- Help develop effective case management processes for Alberta's evolving insurance environment.

Your Experience Matters

We believe that professionals who have worked inside insurance companies bring a valuable understanding of how claims decisions are made, how benefits are administered and how complex cases can be managed effectively.

With us, you will have the opportunity to apply that knowledge in a professional environment that values your expertise.

Location: Alberta, Canada — Fully Remote

How to Apply

Please submit your résumé and a brief introduction outlining your insurance company experience and areas of expertise.

Join us as we expand into Alberta and help shape the future of our case management services.

Work Location: Remote

📌 Senior Case Managers – Alberta (Canada)
🏢 VIA Legal Services
📍 Canada