Job Type: Full time, in-office — 1-year maternity leave coverage, with potential to become permanent

The Role
We're looking for an Operations support to own our order and inventory operations end to end — from EDI order intake through fulfillment, cross-border shipping, and container receiving. You'll be the person keeping every order and shipment on track, flagging problems before they cause delays, and coordinating closely with the sales team to keep everyone aligned on order status and inventory availability. Depending on how our operations evolve, this role may also include direct warehouse supervision, or coordination with a 3PL partner instead.
This position is a 1-year maternity leave coverage, with the potential to become a permanent role.
What You'll Do

- Process EDI orders — accept incoming EDI orders and enter them accurately into our systems
- Manage open orders — track and update every open order from entry through fulfillment, resolving issues as they come up
- Coordinate with the sales team — keep sales updated on order status, inventory availability, and any issues affecting customer commitments
- Handle inventory transfers — coordinate inventory movement between locations/channels, keeping records accurate




- Manage sample shipping — send and ship samples across the border, handling the associated documentation
- Schedule and receive containers — coordinate inbound container scheduling and receiving
- Oversee warehouse operations — supervise day-to-day warehouse activity (or coordinate with our 3PL, depending on how our operations are structured going forward)
- Troubleshoot as needed — apply critical thinking to resolve issues across orders, inventory, and shipping as they arise

What We're Looking For

- Prior experience in warehouse operations, logistics, or office management, ideally in wholesale, distribution, or retail
- Experience with EDI order processing
- Strong computer skills
- Excellent critical thinking and troubleshooting ability
- Comfortable working independently and managing multiple priorities — this is a small team
- Strong attention to detail, especially around inventory and order accuracy
- Familiarity with cross-border shipping processes is a plus
- Based in or able to commute to Montreal, QC

Pay: $45,000.00-$60,000.00 per year

Work Location: In person

📌 Operations Support (Montreal)
🏢 Important Group
📍 Montreal