Our confidential healthcare client is currently seeking 2–3 experienced Medical Office Assistants to provide temporary coverage at two busy medical clinic locations in Calgary for an initial 4-week assignment. The successful candidates will play an significant role in ensuring a seamless, professional, and compassionate patient experience. As the primary point of contact for patients, the MOAs will support daily clinic operations, coordinate patient care, maintain accurate electronic medical records, and serve as a key liaison between patients and the healthcare team.

Responsibilities:

- Greet patients with friendliness, professionalism, and empathy while maintaining an efficient clinic flow.
- Monitor patient flow and communicate any patient concerns or urgent matters to the appropriate healthcare team members.
- Create new patient files and maintain accurate, up-to-date patient demographics and medical information within the electronic medical records (EMR) system.
- Document relevant patient information and interactions, including telephone and in-person communications.
- Provide patients with clear instructions regarding upcoming appointments, follow-up medical tests, and required procedures.
- Explain procedure protocols, distribute necessary forms and paperwork, and ensure patients understand any special instructions or preparation requirements.
- Coordinate and manage referrals, including booking appointments for diagnostic testing and specialist consultations.
- Follow up on outstanding patient forms, appointment requirements, and special preparations to ensure a smooth care process.
- Communicate effectively with physicians and healthcare team members to support continuity of care.
- Assist with general administrative duties and other tasks as required to support daily clinic operations.

Requirements:





- Minimum of 3 years of relevant experience working in a medical office or clinical setting.
- Completion of a Medical Office Assistant (MOA) program from a recognized post-secondary institution is preferred.
- Experience with Accuro EMR
- Post-secondary training with a focus on medical terminology and healthcare processes.
- Previous experience working with an integrated Electronic Medical Records (EMR) system is required.
- Strong understanding of medical office procedures, patient coordination, and referral management.
- Exceptional written and verbal communication skills, with the ability to communicate clearly and professionally.
- Excellent interpersonal skills and the ability to remain calm, compassionate, and empathetic in a medical environment.
- Strong organizational skills and attention to detail, particularly when handling confidential patient information.
- Ability to work independently while also contributing effectively as part of a collaborative healthcare team.
- Dependable, adaptable, and professional with a strong commitment to providing high-quality patient care.

If you are an experienced Medical Office Assistant available for an immediate temporary opportunity and enjoy working in a busy, patient-focused healthcare environment, we encourage you to apply! One of our dedicated recruiters will be in touch to discuss the opportunity and determine whether it is the right fit for you.

Looking for more opportunities? Visit our website to explore additional job openings and find the right opportunity for you: www.equationstaffingsolutions.com

Pay: $20.00 per hour

Application question(s):

- Do you have previous experience using ACCURO EMR?

Experience:

- Medical Office Assistant: 2 years (required)

Location:

- Calgary, AB T2J 6A5 (required)

Work Location: In person

📌 Temporary Medical Office Assistant (Calgary)
🏢 Equation Staffing Solutions
📍 Calgary