Administrative Support & Client Care | Middlesex Therapy Centre | London, Ontario

I’m looking for a warm, organized person to be my right hand in running the day-to-day operations of our therapy practice. I need someone with solid time management who can juggle client inquiries, billing, and weekly projects, keep me in the loop, and follow through independently.

This is an independent contractor opportunity. You’ll track your time, submit timesheets, and invoice the practice for hours worked. You’ll have a clear list of recurring responsibilities, and I’ll share project priorities each week.

What you’ll do

- Respond to client inquiries and help with booking, rescheduling, and waitlist follow-ups.
- Follow up after consultations and help connect prospective clients with a therapist.
- Process insurance claims, track payments, and follow up on rejected or unpaid claims.




- Keep intake and billing records organized in Jane and handle client information confidentially.
- Help with weekly projects like updating client resources, documenting office procedures, and supporting clinic outreach.
- Confirming therapists pay.

Experience with Jane and insurance direct billing is required. There’s room to take on more responsibility as the practice grows.

To apply, send your résumé and a short note about your experience with Jane and direct billing.

Pay: $24.00 per hour

Expected hours: 5.0 – 10.0 per week

Benefits:

- Company events
- Flexible schedule
- On-site parking

Location:

- London, ON N6G 5C2 (required)

Work Location: Hybrid remote in London, ON N6G 5C2

📌 Administrative Assistant/Client Care (London)
🏢 Middlesex Therapy Centre
📍 London