Entry-level with training provided
The Optometric Assistant supports patients and the care team by coordinating front-desk tasks and helping visits run smoothly. This role combines attentive patient care, accurate record handling, and clear communication to create a welcoming, organized experience.
Duties
- Welcome and greet patients in a warm, friendly, and professional manner.
- Answer incoming phone calls, respond to emails, and assist with patient inquiries.
- Schedule, confirm, and manage patient appointments.
- Maintain accurate and up-to-date patient records using electronic medical records software.
- Assist optometrists with pre-testing and diagnostic imaging procedures. Full training will be provided.
- Support daily front desk operations and administrative duties.
- Provide exceptional customer service and patient care to individuals of all ages, including children and seniors.
- Assist with patient needs and help ensure a smooth and positive clinic experience.
- Maintain a clean, organized, and welcoming clinic environment.
- Work collaboratively with the optometrists and team members to ensure efficient daily operations.
Experience
- High school diploma or equivalent
- Proficiency in using electronic medical records systems is a plus point
- Strong communication and time management skills
- Familiarity with front desk operations in a medical office setting
We are looking for someone who is enthusiastic, eager to learn, and motivated to grow with our team. No previous optometry experience is neccessary, as training will be provided!
Pay: $18.00-$19.00 per hour
Expected hours: 30.0 – 38.0 per week
Benefits:
- Company events
- Versatile schedule
- On-site parking
- Vision care