Solution Architect (Canada)

Solution Architect (Canada)

11 Nov
|
AlayaCare
|
Canada

11 Nov

AlayaCare

Canada

About AlayaCareAt AlayaCare, we’re more than just a quick-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. Whether you're early in your career or a seasoned expert, AlayaCare offers the chance to grow your impact, your skills, and your career. Forward Deployed Engineer, Solutions Architect Reporting to the VP, Forward Deployed Engineering GTM, you will work directly with customers to design, build and deploy software and applied AI solutions that solve real operational problems, and own them from discovery through production. You will take customer projects from scoping through to a working solution. On larger enterprise projects, you and the FDEs work as a team from the start: you take on the solution design and support initial build. Success in this role requires strong communication with technical and non-technical stakeholders, and the ability to build what you design. Collaborate with the Revenue and Customer Success teams to understand customer needs, challenges, and objectives. Engage with customers’ operational and technical stakeholders, including CIOs, to understand their workflows, business goals and technical requirements, and to define measurable success criteria. Conduct discovery sessions, workshops, and presentations to gather information and provide insights on solution design and implementation. Translate customer requirements into comprehensive solution designs that leverage and influence AlayaCare’s SaaS platform capabilities. Develop innovative and scalable solutions that align with industry best practices, security standards, and regulatory requirements. Design, build,



test and deploy customer-facing applications and applied AI agents, combining deterministic workflows with AI-powered steps where useful. Architect solutions that combine customer systems and healthcare platforms using APIs and data integrations, and take projects through to completion without a handoff when they do not need heavy backend or infrastructure work. Create architectural diagrams, documentation, and other artifacts to communicate the proposed solution to both technical and non-technical stakeholders. Collaborate with the broader FDE team to validate technical feasibility and refine the solution design based on implementation constraints and considerations. Partner with the sales and account management teams to develop compelling proposals, including solution design, implementation timeline, and cost estimates. Work closely with project managers and other internal teams to ensure successful delivery and implementation of the designed solutions. Partner closely with FDEs throughout larger projects: scope together, pair on complex integrations and backend-heavy work, and share customer context so delivery continues smoothly after your handoff. Own solutions through launch and production: monitor performance, troubleshoot issues and improve reliability and customer outcomes. Build reusable components and integration patterns that make future customer deployments faster and easier to maintain.



Stay up to date with industry trends, emerging technologies, and regulatory changes related to the home care sector. Continuously expand knowledge of AlayaCare’s SaaS platform, its features, and functionalities, to effectively propose optimal solutions to customers. Use AI development tools responsibly to build and ship faster. Bachelor’s degree in computer engineering, computer science, or a related field, or equivalent practical experience. Hands-on development skills in Python and/or TypeScript/JavaScript, with experience building applications, APIs and integrations; comfortable with SQL and Git. 2-3 years professional software engineering experience. Strong problem-solving and analytical skills, with the ability to assess risks and propose mitigation strategies. Strong understanding of software development principles, system integration, and cloud-based architectures. Experience engaging with CIOs and other high-level technical decision-makers. Proficiency in creating architectural diagrams and documentation using standard tools and methodologies. Familiarity with regulatory compliance requirements in the healthcare industry (e.
HIPAA, GDPR) considered an asset. Ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously. Master’s degree in a related field is considered an asset. Robust communication and collaboration skills in both French and English, with the ability to communicate clearly with technical and non-technical audiences. English fluency is required to collaborate effectively with colleagues, clients, and partners outside Quebec, where English is the primary working language. Work With PurposeAt AlayaCare, you’ll

📌 Solution Architect (Canada)
🏢 AlayaCare
📍 Canada

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