TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
TD is seeking a Senior Manager Release & Deployment to lead how technology change is planned governed and safely deployed across the Credit Platform. Reporting to the AVP Platform Technology you will lead a team of release and deployment professionals and work across Cards Lending Lines of Credit Origination Servicing Loyalty Product and Pricing and shared enterprise services.
You will bring together business priorities product roadmaps engineering delivery quality assurance environments infrastructure cybersecurity operations and external partners to deliver reliable releases. This role is ideal for a senior technology leader who combines strong delivery discipline production judgment people leadership and a passion for automation and continuous improvement.
What You Will Do
- Own the integrated release and deployment strategy and calendar for the Credit Platform balancing delivery pace with customer outcomes operational stability regulatory commitments and technology risk.
- Lead complex multi-platform release planning across business product engineering quality engineering infrastructure security operations enterprise services and third-party providers.
- Oversee production implementation planning cutover command-centre execution validation recovery stabilization and operational handover.
- Establish risk-based readiness criteria governance evidence requirements decision points and escalation paths for releases of varying size and complexity.
- Provide objective challenge and recommend go conditional-go no-go postponement rollback recovery or escalation decisions to the accountable authority.
- Lead response and follow-up for release-related incidents failed deployments root-cause reviews and corrective actions.
- Advance CI/CD deployment automation automated validation observability evidence capture and release tooling to reduce manual effort and failure risk.
- Lead coach and develop a high-performing team; set clear objectives manage performance and capacity and build succession and critical skills.
- Manage applicable vendors contractors skilled services tooling and operating expenses.
- Communicate release confidence risks options decisions and production outcomes clearly to senior business and technology leaders.
What You Bring
- An undergraduate degree college diploma or equivalent experience in technology engineering information systems business or a related discipline.
- Typically 10 or more years of progressive experience in technology delivery release management deployment management program delivery or production operations.
- Five or more years leading complex multi-system releases or production deployments and three or more years of formal people leadership.
- Experience in banking financial services or another large complex highly regulated environment.
- Strong knowledge of SDLC Agile DevOps IT service management change enablement production operations and operational readiness.
- Demonstrated experience with implementation planning deployment execution rollback or recovery production validation and stabilization.
- Proven ability to manage cross-platform dependencies delivery risk third-party partners and high-visibility executive escalations.
- Excellent executive communication facilitation influence and decision-support skills.
Assets
- Experience with credit cards lending lines of credit origination servicing loyalty product and pricing or related banking platforms.
- Experience across mainframe distributed cloud SaaS packaged vendor and hybrid technology environments.
- Familiarity with Azure DevOps GitLab Jenkins ServiceNow IBM UrbanCode Deploy or comparable tools.
- Experience with infrastructure-as-code automated testing observability progressive deployment automated controls or operational resilience.
- ITIL SAFe PMP Scrum DevOps AWS Microsoft Azure or comparable certification.
How Success Will Be Measured
- Safe predictable releases with strong schedule adherence and transparent risk management.
- Improved deployment success and post-release stability with fewer release-related incidents failures and rollbacks.
- Increased automation across deployments validation controls and reporting.
- Strong control compliance audit readiness and sustainable remediation of issues.
- A capable engaged team with effective succession development and capacity planning.
- High stakeholder confidence in release readiness decision quality and executive communication.
Leadership Profile
You are a calm credible and outcomes-focused technology leader. You use evidence to make risk-based decisions create clarity in complex environments and build alignment across business and technology partners. You develop people encourage constructive challenge and improve the system rather than treating each release as a standalone event.
The Impact
You will help the Credit Platform deliver customer and business change at pace while protecting production stability operational resilience regulatory commitments and TDs risk and control objectives.
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
Required Experience:
Senior Manager
📌 Senior Manager, Release and Deployment Credit (Toronto)
🏢 TD Bank
📍 Toronto
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