Yonge Street Mission (YSM) is a vibrant non-profit Christian organization leading a collective movement to end chronic poverty in Toronto.

Since 1896 weve worked to transform the lives of people living with poverty going beyond immediate needs by offering wrap-around support via holistic programs and services and a pathway which enables vulnerable youth families in need adults experiencing poverty and vulnerable communities to move from surviving to thriving.

To make this happen we are passionate about investing in the people we work with and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need a desire to transform the lives of our community members and who believe in treating everyone with dignity and respect.

If you are inspired by our vision and feel a true call to contribute to YSMs work wed love to hear from you.

What We Offer:

As a staff member at YSM some of the things you can look forward to includea values-based and highly collaborative and engaging work environment with a high value on staffs mental health and well-being; meaningful innovative and impactful work with opportunities to make a difference in the lives of children families and the community as well asflexible hybrid work competitive Total Rewards compensation package also includesGroup RRSP matching annual leave and paid personal days comprehensive health and dental care coverage an Employee and Family Assistance Program that includes counselling services by Christian professionals and numerous other perks.

The Opportunity:

We are seeking a Manager Mental Health Services to provide leadership program operations oversightand strategic direction to YSMs mental health and counselling programs.



This role will oversee programdevelopment and operations staff supervision and external partnerships to ensure high-qualityaccessible and impactful mental health services aligned with YSMs mission and model of care.

This is a full time position of 37.5 hours per week.

Responsibilities:

- Lead and manage YSMs mental health programs including counselling servicespsychoeducational groups and low-barrier access points such as walk-in and drop-in clinics.

- Design and implement population-specific mental health strategies that respond to the needs ofadults families and youth.
- Provide oversight to staff interns and volunteer clinicians ensuring compliance with professionalstandards (CRPO OCSWSSW) and best practices.
- Recruit onboard coach and develop a multidisciplinary team fostering a culture of excellenceaccountability and continuous improvement.
- Oversee program evaluation data tracking and reporting using systems such as Salesforce andTIMESTRto measure outcomes and impact.

- Manage departmental planning budgeting and alignment with organizational priorities andfunder requirements.
- Support staff in managing complex and high-risk cases including crisis situations and safetyplanning.
- Build and strengthen external partnerships within the mental health sector (e.g. hospital partnerscommunity networks and collaborative tables).
- Represent YSM in external forums and contribute to broader systems-level collaboration andadvocacy.
- Contribute to organizational life through meetings spiritual practices and cross-departmentalcollaboration.

Qualifications:

- Masters degree in Social Work Counselling or a related field.
- Registration in good standing with the College of Registered Psychotherapists of Ontario (CRPO)is required.



Alternatively Applicants registered with the Ontario College of Social Workers andSocial Service Workers (OCSWSSW) registrants with relevant mental health leadershipexperience and demonstrated competence in clinical risk ethical practice and psychotherapyservice quality may be considered.
- Minimum 3-5 years of progressive experience including program management
- Community-based mental health experience
- Experience working with vulnerable populations including individuals experiencing povertytrauma and complex mental health needs.
- Demonstrated ability to lead programs manage staff performance and oversee service delivery.
- Strong organizational problem-solving and decision-making skills in high-pressureenvironments.
- Experience with program evaluation reporting and data systems (ie. Salesforce) is an asset.
- Excellent interpersonal and communication skills with the ability to collaborate across teams andsectors.
- Commitment to YSMs mission Christian values and faith-based identity (including signing YSMsArticles of Faith & Doctrine).

Compensation:YSM offers market competitive rates and will pay a starting salary of$75000.00for this role combined with a comprehensive suite of benefits and perks.

Deadline for Application: Until filled.

While we appreciate all responses only candidates under consideration will be contacted.

YSM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please note that this position is for an existing vacancy and YSM does not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include candidate screening and shortlisting assessment and selection.

Learn more about YSM at

Date Posted: October 28 2026

Required Experience:

Manager

📌 Manager, Mental Health Services (Toronto)
🏢 Yonge Street Mission
📍 Toronto