Jewish Family Services of Ottawa is looking for a part time Case Manager. Under the supervision of the Clinical Manager of the Jewish Community Support Unit the successful candidate will be responsible for providing direct services to Jewish low-income clients that includes case management advocacy supportive counselling access to resources crisis interventions and referrals to agencies as required.

The Jewish Community Support Services Unit offers support and financial assistance to those in the Ottawa Jewish Community who are low income and face financial and other barriers. The issue of poverty is often accompanied by other challenging issues such as mental health addictions physical and other disabilities and family violence

Duties and Responsibilities

- Complete comprehensive needs assessment and identify appropriate services and supports for clients.
- Complete necessary forms needed to onboard eligible clients for financial support.
- Provide on-going case management ensuring quality client care that is consistent with best practices agency standards and evidence-based approaches such as trauma informed person-centred approach problem solving and solution-focused therapies.
- Provides referral information for other community resources and services as appropriate to client need.
- Collaborate with other professionals (ie: doctors and other healthcare and human service professionals).
- Home visits as necessary
- Create and maintain confidential accurate up-to-date comprehensive client records
- Participate in supervision meetings workshops (including professional development opportunities)
- Performs related work as assigned
- Develop programming that would reduce social isolation for client group

Qualifications/Experience

- Bachelor of Social Work (BSW) or equivalent from a recognized educational institution required.
- Registered or eligible for registration with OCSWSSW OASW or equivalent Professional colleges/Association
- Certificate of/or eligibility for Professional Liability Insurance




- Minimum two years of experience in a community-based setting
- Thorough knowledge and understanding of community resources and relevant city service-provider networks community-based health care and income-maintenance legislation and services as well as issues impacting individuals affected by mental physical and/or cognitive illnesses.
- Ability to assess situations and respond appropriately to client needs
- Experience working with individuals with complex cognitive and mental health needs
- Ability to work with different age groups.
- Aptitude and interest in client education and advocacy for clients
- Ability to work collaboratively with clients and other agencies who are involved with the care of the clients
- Ability to work collaboratively with the units team members.
- Sound judgement and strong problem-solving skills
- Skill set to provide psychosocial assessment intervention supportive counselling evaluation and client education using social work knowledge skills interventions and strategies.
- Proficient use of computers and various software applications
- Sound knowledge of Jewish culture values and traditions
- Use of a car or willingness to use public transport
- In office position.

Benefits

- 15 days vacation in first year prorated to your start date and FTE
- 10 days Personal Time Off prorated to your start date and FTE
- Various Jewish Holy days off
- Health and Dental Benefits plan
- Employer RRSP after one year of employment
- Use of gym facilities
- Flexible employer

Jewish Family Services of Ottawa supports equal opportunity employment. We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Right Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting Jewish Family Services.

We thank all applicants for their interest however only those selected for an interview will be contacted.

Required Experience:

Manager

📌 Case Manager Jewish Community Support Services (Ottawa)
🏢 JEWISH FAMILY SERVICES OTTAWA
📍 Ottawa