TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Purpose of the Role
The Product Owner I Small Business Insurance is responsible for defining prioritizing and delivering Small Business Insurance capabilities for the Guidewire Policy & Billing platform. The role manages the product backlog represents the voice of the customer and works closely with cross-functional teams to deliver measurable business outcomes.
Key Accountabilities
- Understand customer and colleague pain points with the Policy & Billing platform.
- Partner with business and technology teams to define solutions.
- Lead the delivery team in translating customer and business needs into epics user stories and acceptance criteria.
- Foster a delivery pod culture focused on Agile excellence.
- Champion continuous improvement.
Backlog Management
- Own and maintain the delivery backlog for the Small Business Insurance Policy & Billing platform.
- Continuously prioritize work based on customer value business outcomes and strategic priorities.
- Ensure stories meet Definition of Ready standards in time for sprint start.
- Support release planning and sprint planning activities.
Product Delivery
- Collaborate with delivery teams to execute against planned objectives.
- Participate in Agile ceremonies and provide ongoing business clarification.
- Accept completed work against defined acceptance criteria.
- Track dependencies blockers and risks impacting delivery.
Performance & Optimization
- Monitor product performance and customer feedback.
- Recommend enhancements based on analytics and operational insights.
- Support the achievement of business outcomes including:
- GWP targets
- Digital conversion
- Customer and advisor satisfaction
- Operational efficiency
Stakeholder Management
- Build strong working relationships across business and technology teams.
- Communicate priorities progress risks and outcomes to stakeholders and leadership.
- Support alignment across all teams contributing to delivery.
Customer Experience
- Ensure that customer and advisor impacts are understood.
- Ensure that solutions provide the best possible outcomes for customers and advisors within the constraints of the initiative.
- Minimize customer and advisor effort by reducing friction and simplifying journeys.
Job Requirements
- An undergraduate degree or product management certificate and/or five or more years of Agile product owner experience.
- Ability to lead plan implement and evaluate delivery activities to ensure completion on schedule and within budget.
- Ability to work collaboratively and build relationships across teams and functions.
- Ability to work successfully both as a member of a team and independently.
- Ability to exercise sound judgment when making decisions.
- Ability to analyze organize and prioritize work while meeting multiple deadlines.
- Proven experience using AI to drive efficiency is an asset.
Who We Are:
As part of TD Bank Group one of Canadas largest financial institutions at TD Insurance we care for Canadian families making it easy to get the best advice protection and support in their moments of need always.
TD Insurance offers a wide range of products including General Insurance and Life and Health. Everyday we strive to make every interaction product and experience remarkably human and refreshingly simple for more than four million customers who count on us.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals.
Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job prospect is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Maîtrise dune langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.
📌 Product Owner Small Business Insurance (Markham)
🏢 TD Bank
📍 Markham
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