WHO WE ARE

GreenShieldis a proudly Canadian national non-profit health care and insuranceorganization driven by our mission of Better Health for believe health care is aright not a privilege and we are committed to improving health outcomesadvancing health equity and building a future where every Canadian can reachtheir full health and well-being potential.

Throughour unique integrated payer-provider (payvider) model we offerinsurance administer benefits and pay claims as a payer while offeringhealth care services such as mental health pharmacy telemedicine and chronicdisease management as a provider. As a non-profit social enterprise without shareholders we reinvest our excessearnings to directly support underserved communities. Through GreenShieldCares we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. Whats driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 across mental health essential medicinesand chronic disease management through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All.

AtGreenShield our culture is where purpose meets passion and performance. Our teams work as one to delivermeaningful measurable impact for the people and communities we serve.

THEROLE IN A NUTSHELL

Reporting to the GreenShield Director of Product you will be responsible for driving the strategic development of products that enhance our capabilities within the GreenShield integrated payer-provider platform.

Responsibilities:

- Lead the development and execution of products and services that align with GreenShields strategic goals.
- Drive prioritization and requirement definition while contributing to long-term product vision and strategy.
- Facilitate stakeholder discussions gather and evaluate requirements and translate them into actionable product plans.
- Partner closely with the stakeholders to ensure product alignment with operational processes and identify opportunities for process improvement.
- Communicate product strategy and roadmaps clearly to non-technical audiences through presentations documentation and discussions.
- Collaborate with stakeholders including Product Design Architecture and Engineering teams throughout the product lifecycle.
- Work cross-functionally with Operations Marketing and Sales to support go-to-market strategies and ensure successful product launches.




- Stay informed on industry trends regulatory changes and emerging technologies to inform product decisions.

WHO WERE LOOKING FOR

- A self-starter with the ability to manage multiple priorities and deliver results in a quick-paced environment.
- Strong relationship-building skills and the ability to navigate ambiguity with confidence.
- Deep understanding of digital product management including operational readiness support analytics and product operations.
- Understanding of the organizational health insurance and benefits administration industries
- Strong analytical skills with the ability to make data-driven decisions and build compelling business cases.
- Systems thinker with a holistic view of the customer journey and product ecosystem.
- Skilled in writing clear detailed product specifications tailored to both business and technical audiences.
- Ability to make pragmatic trade-offs to deliver high-quality features on time and with minimal bugs.
- Experience in QA processes to ensure robust cross-platform feature launches.
- Capable of triaging bugs effectively and determining launch-critical issues.

Qualifications

- 5 years of product management experience ideally with exposure to digital pharmacy or healthcare products/services.
- Solid understanding of Agile methodologies and the full product development lifecycle.
- Excellent verbal and written communication skills.
- Experience working on platform products with multiple integrations.
- Technically fluent; while not a developer youre comfortable working closely with engineering teams and understanding technical constraints.

Good to Have

- Exposure to Insurance products ecosystem

WHAT WE OFFER

Base Salary: CAD $94406.00 - 142069.00

Offer positioning: Determined using relevant experience skills internal equity and current market data.
Additional compensation: Eligible for a discretionary target bonus.
Total rewards: Health and dental coverage retirement savings well-being support (up to $10000 per year for mental health) and competitive time off policy.
Posting disclosures: This is for an existing vacancy.
Work model:Hybrid

THE CULTURE
We believe a career should be meaningful.



Not just ameans to earn a living. Our culture is one where everyones voice is heard andvalued. Because thats what it takesto create better health for all. We dare to challenge the status quo. And weredriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. Thats why we provide aplace where you can be inspired challenged and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people arecritical to our overall success. Inclusivity makes us a stronger smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isnt just about personalachievements its about making adifference together.

Heres to Better Health for All!

AFEW MORE DETAILS
Proficiency in English is requiredfor this position. As part of this role you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition we aim to ensure that our employees can excel in their rolescollaborate and communicate effectively and contribute to the success of ourorganization.

GS supports diversity equity andinclusion in our teams and communities and we value the unique contributionsmade by all. Even if your experience doesnt align perfectly to everyrequirement we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions and ideate on interview questions. We also leverage AI for interview transcription support.

Required Experience:

IC

📌 Product Manager, Pharmacy (Toronto)
🏢 GreenShield
📍 Toronto