OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management where innovation creativity and collaboration are the key components of our corporate culture. As a member of our team you will have the opportunity to partner with the most highly regarded companies in the world tackle complex issues and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText AI is at the heart of everything we dopowering innovation transforming work and empowering digital knowledge workers. We are hiring talent AI cant replace to help us shape the future of information management. Join us.

Job: Lead AI Developer (AI-Powered Applications)

Team: OpenText Content Aviator - Enterprise Information Management

Location:Waterloo ON Canada (Office-based)

About Our Product

OpenText Content Aviatoris OpenTexts AI-powered and agentic platform that brings generative AI and Large Language Models (LLMs) across our Information Management portfolio. It enables conversational search content summarization translation intelligent automation and task orchestration directly within OpenText applications. Beyond delivering out-of-the-box AI experiences Content Aviator provides the foundation for building sophisticated low-code and custom agentic solutions that help customers automate complex business processes surface actionable insights and unlock greater value from their enterprise content and data.

Your Impact

We are seeking a visionary and technically strongLead Software Developerto drive the development of cutting-edge AI-powered applications and agentic this leadership role you will guide a team of developers in building intelligent systems using LangChain LangGraph Python and Large Language Models (LLMs) with a focus on Retrieval-Augmented Generation (RAG) architectures and agentic workflows.

You will play a key role in shaping the technical direction of the platform partnering closely with product management architects and cross-functional stakeholders to translate business needs into innovative AI solutions. You will take ownership of key technical deliverables and help ensure successful execution through thoughtful planning strong engineering practices and effective collaboration.

As a hands-on technical leader you will provide mentorship and guidance to developers helping them grow their skills navigate technical challenges and deliver high-quality solutions. You will contribute to the evolution ofContent Aviator as a strategic agentic platform enabling OpenText teams and customers to develop powerful low-code and custom agentic solutions across the OpenText product portfolio. This flagship platform will leverage advanced AI capabilities to transform how organizations manage automate and interact with enterprise information.

What the Role Offers:

As aLead Software Developer you will:

- Provide technical leadership coaching and mentorship to a team of developers.




- Architect and oversee the development of AI-driven applications using LangChain and LangGraph.
- Lead the design and implementation of scalable backend services and platform capabilities.
- Take ownership of key technical initiatives and deliverables driving them from concept through deployment.
- Partner with product managers architects customers and other stakeholders to align technical solutions with business objectives.
- Help define and evolve the Content Aviator platform enabling the development of low-code and custom agentic AI solutions across OpenText products.
- Design and build intelligent agents and orchestration frameworks that solve real-world business challenges at enterprise scale.
- Drive the optimization of RAG pipelines to enhance LLM performance using enterprise data sources.
- Collaborate with data scientists engineers and product managers to integrate AI capabilities into production systems.
- Guide engineering teams through technical decision-making prioritization architecture reviews and problem-solving.
- Champion best practices in code quality performance security maintainability and operational excellence.
- Foster a culture of collaboration innovation continuous learning and accountability.
- Stay current with advancements in AI agentic systems LLMs and related technologies to help shape product and engineering strategy.

What You Need to Succeed

- 7 years of professional software development experience including at least 2 years in a technical leadership role.
- Strong proficiency in JavaScript/TypeScript and Python.
- Hands-on experience with LangChain and LangGraph.
- Deep understanding of LLMs prompt engineering agentic workflows and RAG techniques.
- Experience integrating vector databases (e.g. pgvector Pinecone Weaviate FAISS) with LLM-based applications.
- Proven ability to lead complex technical initiatives from conception through delivery.
- Demonstrated experience mentoring developers and helping teams grow their technical capabilities.
- Experience collaborating effectively with product managers architects stakeholders and cross-functional teams to deliver business outcomes.
- Strong communication problem-solving and relationship-building skills.
- Familiarity with cloud platforms (AWS GCP or Azure) and containerization technologies (Docker Kubernetes).
- Ability to balance hands-on development responsibilities with technical leadership and execution.

Preferred Qualifications

- Proven track record of successfully shipping AI-powered products to market.




- Hands-on experience designing and implementing production-grade RAG pipelines using LangGraph from retrieval strategy through stateful graph orchestration.
- Experience with Google Gemini OpenAI or open-source LLMs (e.g. Llama Mistral).
- Experience building or deploying agentic AI systems in enterprise environments.
- Background in NLP knowledge graphs semantic search or AI-powered information retrieval.
- Contributions to open-source AI/LLM projects.
- Familiarity with observability evaluation and monitoring tools for AI systems.

Why Join Us

- Lead innovation at the forefront of AI agentic systems and LLM technologies.
- Play a pivotal role in shaping OpenTexts strategic AI platform.
- Collaborate with a passionate highly talented and experienced team.
- Influence the future of enterprise content and information management.
- Build AI solutions that deliver meaningful business value for some of the worlds largest organizations.
- Enjoy opportunities for continuous learning career growth and leadership development.

One last thing:

OpenText is more than just a corporation its a global community where trust is foundational the bar is raised and outcomes are owned.

Join us on our mission to drive positive change through privacy technology and collaboration. At OpenText we dont just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

#LI-KP2

OpenTexts commitment to diversity and inclusion surpasses legal requirements evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds culture national origin race color gender gender identification sexual orientation family status age veteran status disability religion or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process please submit a ticket at Ask HR. Our proactive approach fosters collaboration innovation and personal growth enriching OpenTexts vibrant workplace.

Compensation: At OpenText we offer a thoughtfully designed advantages package that supports your physical emotional and financial wellbeing. As you move through the hiring process were happy to provide more details about our compensation programs including variable and commission compensation opportunities for eligible roles vacation entitlement and paid time off.

AI Usage Disclosure: As part of our commitment to transparency we use artificial intelligence (AI) tools to assist in various stages of our recruitment process including resume screening candidate matching interview scheduling and communications. These tools are designed to improve efficiency reduce bias and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Required Experience:

IC

📌 Lead AI Developer (AI-Powered Applications) (Waterloo)
🏢 opentext
📍 Waterloo